Podcast #355 — An Engineer, an Architect, and a Nurse on Healthcare Improvement

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Isaac Mitchell, Laura Silvoy, and Darrin Judkins

So, an engineer, an architect, and a nurse walk into a hospital… no, that's not a setup for the punchline to a joke.

Today, in episode #355 of the podcast, I'm sharing three short conversations with three people who have very different backgrounds, but they still all ended up working to improve healthcare.

We have a Toyota-trained engineer (Isaac Mitchell), who transitioned (like me) from manufacturing to healthcare.

We are also joined by an architect (Laura Silvoy) who got a master's degree in health systems engineering and helps an architecture firm in the improvement and design of healthcare facilities.

And, we have a business student (Darrin Judkins) who then got a nursing degree and, after years of providing patient care at the bedside, also got into Lean and healthcare improvement.

We all know each other through our involvement in the Society for Health Systems (a part of the Institute of Industrial & Systems Engineers) and the annual Healthcare Systems Process Improvement Conference. The event is being held February 26 to 28 this year in Savannah, Georgia. I love this event — the learning, the networking, the friends… and I highly recommend it. We'll chat about that a bit too.

This episode is a little different… but I think you'll like it.


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For a link to this episode, refer people to www.leanblog.org/355.

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android appsor via Apple Podcasts.  You can also subscribe and listen via Stitcher or Spotify.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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