I've met Jarvis Gray a few times at the Healthcare Systems Process Improvement conference (I still call it the “Society for Health Systems Conference”). SHS is a great organization to be a part of, by the way.
Jarvis recently launched a fantastic new podcast series called the Healthcare Qualitycast. I was honored that he asked me to be one of the first guests.

Part of his description of our discussion:
“Now in this episode Mark and I go in-depth around lean transformation journeys in healthcare, leveraging the front-line for practical solutions, promoting the thought for improvement professionals to pivot from the role of solution generator into solution facilitators, and many more value-adding topics!”
You can also hear a short preview here:
Episode #10 dropping in a few hours and a HUGE thanks to my guest @MarkGraban for joining our growing list of exceptional healthcare leaders and quality people!#Episode10 #Listen #Review #Subscribe: https://t.co/mpHdtcuSuw pic.twitter.com/yTcWFja1Nt
— The Quality Coaching Co. (@qualitycoachco) May 2, 2019
You can listen to the whole episode via the streaming player below:
And you can listen or subscribe via all of the usual places, including Apple Podcasts, Stitcher, Spotify, and more.
Thanks to Jarvis for having me on and congratulations on a great new addition to the podcast realm.
Please scroll down (or click) to post a comment. Connect with me on LinkedIn.
Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:
- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
Interested in coaching or a keynote talk? Let’s start a conversation.
