I was a Guest on the new Healthcare Qualitycast


I've met Jarvis Gray a few times at the Healthcare Systems Process Improvement conference (I still call it the “Society for Health Systems Conference”). SHS is a great organization to be a part of, by the way.

Jarvis recently launched a fantastic new podcast series called the Healthcare Qualitycast. I was honored that he asked me to be one of the first guests.

Part of his description of our discussion:

“Now in this episode Mark and I go in-depth around lean transformation journeys in healthcare, leveraging the front-line for practical solutions, promoting the thought for improvement professionals to pivot from the role of solution generator into solution facilitators, and many more value-adding topics!”

You can also hear a short preview here:

You can listen to the whole episode via the streaming player below:

And you can listen or subscribe via all of the usual places, including Apple Podcasts, Stitcher, Spotify, and more.

Thanks to Jarvis for having me on and congratulations on a great new addition to the podcast realm.


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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