The other day, I posted Episode #289 of the podcast, in which Kathleen Sharp and David Schoenwetter made some great points about respecting “push back” or “resistance to change.”
I've now posted a PDF summary of the podcast and you can read some of the thoughts here in this comment.
Kathleen also posted a comment where she shared some additional thoughts:
“In my view, resistance not something to be “overcome”, rather, I consider resistance as additional information (albeit in an unpleasant form). Resistance can signal lack of clarity in messaging, a need for focus, and/or gaps that need to be considered.
It took years for me to learn to view resistance that way, and it has helped me become better at change management, providing focus/clarity, and driving improvement.
I consider resistance as part of the voice of the process . “Overcoming” resistance muffles that voice. IMHO it's worthwhile to take the time to listen to the information it's providing.”
Her thoughts inspired me to write this piece on LinkedIn:
I hope you enjoy it and that you'll comment on LinkedIn or below in the comments section of this post.