“Many hands make light work”


When considering what it takes to create “a culture of continuous improvement,” many people complain that they don't have time. They don't have time, as leaders, and their employees don't have time.

As I've asked before, are they making excuses or solving that problem to create time?

Sometimes, a single manager tries to do too much on their own, which creates a bottleneck for improvement.

One way to solve this is to spread out the improvement work. It can be everybody's responsibility to find problems and everybody's job to help test and implement “Kaizen” improvements.

So, I love this quote from the English writer John Heywood — “Many hands make light work.”

many hands

That image is from the cover of our book The Executive Guide to Healthcare Kaizen. It shows a diverse group being “all in” to work together on improvement, whether we're wearing dress shirts, short sleeves, or scrubs.

How can y0u do to spread out the Kaizen workload? Have you been able to reduce the “manager bottleneck” factor?



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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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