“Many hands make light work”

When considering what it takes to create “a culture of continuous improvement,” many people complain that they don't have time. They don't have time, as leaders, and their employees don't have time.

As I've asked before, are they making excuses or solving that problem to create time?

Sometimes, a single manager tries to do too much on their own, which creates a bottleneck for improvement.

One way to solve this is to spread out the improvement work. It can be everybody's responsibility to find problems and everybody's job to help test and implement “Kaizen” improvements.

So, I love this quote from the English writer John Heywood — “Many hands make light work.”

many hands

That image is from the cover of our book The Executive Guide to Healthcare Kaizen. It shows a diverse group being “all in” to work together on improvement, whether we're wearing dress shirts, short sleeves, or scrubs.

How can y0u do to spread out the Kaizen workload? Have you been able to reduce the “manager bottleneck” factor?

 

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Mark Graban
Mark Graban

Mark Graban helps leaders build workplaces where people speak up and improvement sticks, through Lean management, psychological safety, and better use of metrics. He is a keynote speaker, advisor, and host of the Lean Blog Interviews and My Favorite Mistake podcasts.

He is the author of The Mistakes That Make Us, Measures of Success, Lean Hospitals, and Healthcare Kaizen, and a three-time recipient of the Shingo Publication Award. His next book is The Silence Tax.

Mark is also a Senior Advisor to KaiNexus. Get his free ebooks.

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