Mark Graban's leanblog.org - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

A Coffee Mug Error Proofed Against Tipping?

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I saw this at an office supply store today (but didn't buy it). For all of the coffee making problems I have, tipping mugs over isn't one of them (knock on wood).

This mug is advertised as having a clever mechanism that allows the mug to be lifted only vertically, preventing it from tipping over and spilling. Has anybody seen this in action? It seems to illustrate the Lean concept of mistake proofing or error proofing, does it not? For me, using a travel mug (or disposable cup) with a lid at least prevents tipping from becoming a mess (since only a small amount of coffee drips out of the drinking hole).

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. He is currently writing his next book, tentatively titled Measures of Success.

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