Monthly Archives: July 2012

I've probably seen the "Current Condition" portion of the fantastic "Toast Kaizen" DVD  (from GBMP) more than a hundred times over the past seven...

I've been noodling around about writing an article about 10 common problem solving mistakes. Before fleshing it out, I thought I'd share the list...

Interesting article here: "Case in Point: Avoiding martial-arts moves by 'pulling the Andon cord'" that was in the Washington Post, of all places. The piece,...

My guest for podcast #152 is Matt Stewart, and we are talking about his book The Walk-On: Inside Northwestern's Rise From Cellar Dweller To Big...

I think this post is both urgent and important... Dr. Stephen Covey has passed away, at age 79. Read Tom Peters' tribute to Dr. Covey...

In this post, I'd like to share a nice 7-minute video from St. Clair Hospital in Pittsburgh, showing the transition from an inefficient "par...

Thanks to the guys at Quality Digest... I was on their weekly video show "Quality Digest Live" last week, talking about "Healthcare Kaizen." You...

As a frequent flyer on American Airlines, I often have five or six itineraries booked at a time. Unfortunately, the poor design of the American Airlines website includes the risk that I might cancel the wrong itinerary and flight. The Lean principle of mistake proofing would go a long way... and I'm sure a simple bit of programming could easily alleviate this risk.

I was recently at a conference and the microphone struck me... it looks an awful lot like our KaiNexus logo (or I see our...

My mom is a retired public school elementary teacher, so I've heard plenty of stories about bad management decisions within a school system and...

Thanks to my good friend Dean Bliss of the Iowa Healthcare Collaborative. You might recognize Dean as a frequent commenter here on the blog...

Inc. Magazine didn't have the question mark in the headline, but I think it should be there. Much as the WSJ often just gets...