Episode #92 brings a returning guest, the always entertaining and thought-provoking Mike Micklewright. He is the author of a batch of two new books: Out of Another @#&*% Crisis! Motivation through Humiliation and Lean ISO 9001: Adding Spark to your ISO 9001 QMS and Sustainability to your Lean Efforts.
In this podcast, we talk about his “Crisis” book and why it's important to revisit the teachings of W. Edwards Deming. How are companies and CEOs performing against the famous 14 Points?
You can find Mike online at www.mikemick.com. You might remember Mike from Podcast #43, “What Would Deming Say?”
For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
Here is a free ASQ webinar with Mike if you want to hear more of him:
http://www.asq.org/webinars/out-of-another-crisis.html