Episode #92 brings a returning guest, the always entertaining and thought-provoking Mike Micklewright. He is the author of a batch of two new books: Out of Another @#&*% Crisis! Motivation through Humiliation and Lean ISO 9001: Adding Spark to your ISO 9001 QMS and Sustainability to your Lean Efforts. In this podcast, we talk about his “Crisis” book and why it's important to revisit the teachings of W. Edwards Deming. How are companies and CEOs performing against the famous 14 Points?
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