Here is a nice 5-minute introduction to the topic without too much mockery from Jon Stewart!
Stewart even makes a Star Wars reference – an example of people with high responsibility following checklists to avoid mistakes:
“Even Han and Chewie go through a checklist… and they're traveling through hyperspace!”
Stewart ends with a funny, but sad line:
“It's so simple… it may never be implemented!”
Gawande's outstanding book: The Checklist Manifesto: How to Get Things Right
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.
Mark,
Nice to see a fellow Jon Stewart fan. I wrote about the same spot a few days ago. ( http://www.velaction.com/leading-change-checklists/) The thing that interested me the most was that 93% of the doctors who didn’t like following the checklist would want their own surgeon to use it.
Jeff Hajek