Mistake Proofing Webinar — Sadly, links are now broken and I'm trying to fix that…
I'm producing a free webinar through LEI on Mistake-Proofing to Reduce Medical Errors.
This will be given on December 10th by Prof. John Grout of Berry College and the outstanding mistakeproofing.com website. I hope you'll register and check it out.
John's book Mistake-Proofing the Design of Healthcare Processes was published by the Agency for Healthcare Research and Quality (AHRQ) as a government document that is distributed free to the public and can be downloaded here.
In 2004, John received the Shingo Prize for his paper, “The Human Side of Mistake-Proofing,” with Douglas Stewart.
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Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:
- Engage people at all levels in sustainable improvement
- Shift from fear of mistakes to learning from them
- Apply Lean thinking in practical, people-centered ways
Interested in coaching or a keynote talk? Let’s start a conversation.

If you like the webinar, Professor Grout will be conducting a one-day LEI workshop on mistake proofing for healthcare.More info and registration info here.