Interview with Productivity Press

Lean Insider: Book Talk: Lean Hospitals

Here's a quick link to an interview that Ralph Bernstein, of the Lean Insider blog at Productivity Press, conducted with me the other day about my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction.

Thanks to Ralph for posting the interview. Be sure to check out his blog regularly.

Thanks also to a returning sponsor, Gemba Research. They are running ads for their new Gemba Academy and their popular “Japan Kaikaku Experience” tours to learn TPS in Japan. If you're a reader through RSS, I do encourage you to visit their site as a valued sponsor of my blog.

If you’re working to build a culture where people feel safe to speak up, solve problems, and improve every day, I’d be glad to help. Let’s talk about how to strengthen Psychological Safety and Continuous Improvement in your organization.