Last month, I conducted a non-scientific online survey about the use of event-style Kaizen methodologies in healthcare. There were 41 responses, gathered from the following sources:
- The mailing list for my book, Lean Hospitals
- The Healthcare Management Engineers (HME) list on Yahoo
The first question (click for a larger view and then click Back to return) asked “Do you use an ‘event' style methodology? If so, which name do you use?”
For those who used a different name, they were:
- Workout or “event”
- work conferences for innovation teams
- We use all of the above
- Use a modified Kaizen approach
- Improvement events
- Accelerated Improvement Workshop (AIW)
For those who answered, “Do not use events,” the breakdown was:
- 18.3% (3 respondents) “Do not use Lean at all”
- 81.3% (13) said they used a different methodology
These other methodologies were described as:
- Implement LEAN per different projects
- A3 problem solving
- Improvement visual boards + A3 method
- Combo and Lean and Six Sigma
- Three management system
- 6/3: 6 hours to define, understand and develop an intervention, then the intervention is implemented for a few days, then the group meets again for 3 hours to review progress and success of the intervention and adjust if necessary
- Course designed to teach Value Stream Mapping and A3 Problem Solving; 5S Events
- We use Lean Six Sigma and have only been doing that for a year. Because our managers have very little experience with improvement we have stuck to a more structured approach. We are beginning to use the 8D methodology as a way of doing Rapid Improvement while forcing a high degree of structure.
- Lean transformation projects
- Longer lean projects
When did hospitals get started with Lean or Kaizen Events?
In Part 2 of the Survey Results, I'll report on the # of events held and reported success rates, with the use of Events or Lean in hospitals. I'll plan on publishing this Part 2 on Monday, December 22. I'll also have a Part 3 with lessons learned comments.
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