Trouble in a Fort Worth Hospital


JPS patients get shortchanged as cash surpluses keep growing

This linked article is a preview of what I'll be blogging about next. I'm trying an experiment in posting an article first… what comments do you have? Don't worry, I'm not totally outsourcing the blogging to the readers :-)

What a mess. Reading stuff like this will help you see the opportunities for Lean — well, it's not just “Lean” but some good leadership. Maybe a mess like the hospital described in the article is beyond repair. It's embarrassing that this is the local county hospital in my area.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.


  1. Hopefully the problems are not beyond repair, but perhaps a little self-analysis is necessary to ensure that the problems are recognized. Using only the article as a basis, it appears that the organization may be in a state of denial about the extent of the problems. I hope that’s not the case, for the sake of the patients ans the community.

  2. Hillary CARE ??? Hillary CARE ??? Those 2 words don’t even work together. Hillary cares about Hillary and whether or not she will be capable of SHREEKING one more time in the White House for another 8 years… YEEEEEEKS !!!!


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