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Sorta Live Blogging Fox News “Beware! Danger at the Doctor” (Part 1)

Sorta Live Blogging Fox News “Beware! Danger at the Doctor” (Part 1)

However, administrators will not disclose the actual number of safety events that occur at the hospital. According to Apkon, going public with error rates could backfire by making various departments look bad. Even if the hospital could provide context for the error rates, public reporting could deter employees from reporting mistakes. “It’s a tough balance,” […]

Key Tweets from @MarkGraban – Week of June 20, 2016: Book Typo, Shingo Video

Key Tweets from @MarkGraban – Week of June 20, 2016: Book Typo, Shingo Video

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

Free Webinar on Monday: The Real Lessons of Dr. Deming’s Red Bead Factory

Free Webinar on Monday: The Real Lessons of Dr. Deming’s Red Bead Factory

I’ve written a lot about Dr. Deming’s famous “Red Bead Experiment.” As a follow up to my workshop at February’s Society for Health Systems Conference (we played the simulation with a group there), Mike and I promised to do a follow up webinar. Mike was supposed to co-facilitate the Red Bead session with me, but […]

This Nurses Union is Wrong About Lean

This Nurses Union is Wrong About Lean

There’s a weeklong nursing strike going on at Allina Health in Minnesota: Seven-day nurses strike starts at five Twin Cities hospitals. The main issue is health insurance coverage for the nurses, it seems. One reason for higher health insurance costs is rising healthcare delivery costs… one reason hospital costs are higher than they’d otherwise need to be is […]

Podcast #254 – Lean in Veterinary Medicine

Podcast #254 – Lean in Veterinary Medicine

Episode #254 is interesting to me for a number of reasons. For one, I have a “guest co-host” joining me for the first time. He’s Chip Ponsford, DVM, a doctor of veterinary medicine and former practice owner who I’ve gotten to know here in Texas over the past few years. Chip has been a great […]

Meet a Lean Blog Sponsor: Creative Safety Supply; Their “Gemba” Infographic

Meet a Lean Blog Sponsor: Creative Safety Supply; Their “Gemba” Infographic

Thanks to the team at Creative Safety Supply for their sponsorship of LeanBlog.org. They’ve been running ads in the right sidebar since 2013. They’re a great fit for this blog because of their products that support safety and visual methods, two important aspects of Lean. Their current ads are for Lean Posters and for a 5S […]

What Happens to Leaders Who Don’t Listen?

What Happens to Leaders Who Don’t Listen?

There’s a lot of silly stuff that people post that appears on the LinkedIn main page when I log in, between narcissistic selfies and urban legends like the one about Bill Gates and his daughter that’s making the rounds. But, occasionally there’s a real gem… this time an image shared by Shellie McKinney, an H.R. […]

Free Excerpt from “Lean Hospitals” and “Practicing Lean” Now in Kindle Format

Free Excerpt from “Lean Hospitals” and “Practicing Lean” Now in Kindle Format

Thanks to those of you who pre-ordered the 3rd edition of my book Lean Hospitals. Click below to read a free preview from the book, the start of the chapter on leading and engaging employees (arguably, it’s all about leadership). Improving the Way We Manage [Preview of “Lean Hospitals” 3rd Ed.] And if you post a comment […]

Key Tweets from @MarkGraban – Week of June 13, 2016: Lean Healthcare Transformation Summit & More

Key Tweets from @MarkGraban – Week of June 13, 2016: Lean Healthcare Transformation Summit & More

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

A Lean Guy Reads & Reviews “Henry Ford’s Lean Vision”

A Lean Guy Reads & Reviews “Henry Ford’s Lean Vision”

Mark’s Note: Thanks to Paul, as one of our resident “Lean manufacturing bloggers” for reading and reviewing a book that I bought years ago, but never got around to. By Paul Critchley: I’m a car guy. Above all other mechanical devices that we engineers get to be involved with, I am fascinated most with these […]

This Upcoming Webinar on Change and Brain Science Will Open Your Eyes

This Upcoming Webinar on Change and Brain Science Will Open Your Eyes

I’ve known Dr. Mark Jaben for a while now… we share not just a similar sounding name, but also a passion for healthcare improvement. You can hear my 2014 podcast with him about change and brain science. He’s recently written two really interesting guest posts on our KaiNexus blog: read more

Lean Healthcare Transformation Summit Starts Today; Past Videos of Dr. John Toussaint

Lean Healthcare Transformation Summit Starts Today; Past Videos of Dr. John Toussaint

Today’s the first day of the two-day Lean Healthcare Transformation Summit, an annual event that’s being held this year near Miami. If you’re at the Summit, please find me to say hello. You can follow the event on Twitter using hashtag #HCSummit16. I’ll be tweeting and I’ll probably share some highlights next week. read more

Podcast #253 – Ash Maurya, “Scaling #Lean” and #LeanStartup

Podcast #253 – Ash Maurya, “Scaling #Lean” and #LeanStartup

Joining me for Episode #253 is Ash Maurya, author of the book Running Lean: Iterate from Plan A to a Plan That Works and his latest, being released this week, called Scaling Lean: Mastering the Key Metrics for Startup Growth. Ash is an entrepreneur and a big part of the “Lean Startup” community. Visit his website at www.LeanStack.com. read […]

Be Careful With “No Waiting Rooms” Just Like “Zero Inventories”

Be Careful With “No Waiting Rooms” Just Like “Zero Inventories”

For decades, manufacturers have been tripped up by the simplistic idea that Lean is about “zero inventories.” It probably didn’t help that one of the earliest and most prominent books about what many used to call “Japanese manufacturing practices” had that exact title: Zero Inventories. It was published in 1983, well before “Lean” was a term […]

Key Tweets from @MarkGraban – Week of June 6, 2016: Lean Hospitals, Ali, Patient Safety, GM & Toyota

Key Tweets from @MarkGraban – Week of June 6, 2016: Lean Hospitals, Ali, Patient Safety, GM & Toyota

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow [email protected] join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

“The New Lean Hospitals Are Here!”

“The New Lean Hospitals Are Here!”

Yesterday was an exciting day for me, professionally and personally, as I received my first copies of the 3rd edition of my book Lean Hospitals (I’ll stop blogging about the book so much, I promise). This is the fifth time I’ve had this exciting day… for the first two editions of the book (in 2008 and 2011) […]

GM’s CEO Roger Smith Thought Toyota Had Magic, But This Was the “Secret”

GM’s CEO Roger Smith Thought Toyota Had Magic, But This Was the “Secret”

Thanks to this post by Bruce Hamilton (aka “Toast Guy” or “Old Lean Dude”), I was reminded of the old General Motors effort, spearheaded by then-CEO Roger Smith (of “Roger & Me” fame), to fully automate car factories. Their concept was the “lights-out factory” that could run without people (other than a security guard). read […]

From 1994, But Relevant Today: “Why TQM Fails” & Parallels to Lean

From 1994, But Relevant Today: “Why TQM Fails” & Parallels to Lean

Some of you reading this might remember the Total Quality Management (TQM) movement of the late 1980s and 1990s. Many would look back and label it a “fad.” As I’ve said about Lean, it’s only a fad to those who are susceptible to fads. As I blogged about in 2006, management is often prone to…