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Visual Management for an International Flight, a Hospital, or a Dentist

Visual Management for an International Flight, a Hospital, or a Dentist

My wife and I are getting ready to leave tomorrow night for a two week vacation, so it jogged my memory about this story I saw back in December in the WSJ: Airlines Try to Make Coach Classier.  Anything that makes long flights more bearable is good news to me. One detail that caught my attention […]

Key Tweets from @MarkGraban – Week of June 22, 2015

Key Tweets from @MarkGraban – Week of June 22, 2015

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

Throwback Thursday: Be Lean, not L.A.M.E.

Throwback Thursday: Be Lean, not L.A.M.E.

Today’s post is a throwback to an essay that I originally wrote for the excellent book Lean-Led Hospital Design: Creating the Efficient Hospital of the Future, where it appears in an appendix with some other contributed essays. You can listen to my podcast with the authors, Charles Hagood and Naida Grunden. Reminder — check out the […]

Kaizen Hints from Heloise, or, If Kaizen is Common Sense, Why Isn’t It More Common?

Kaizen Hints from Heloise, or, If Kaizen is Common Sense, Why Isn’t It More Common?

I’m a big nerd in that I love reading newspapers basically cover to cover. I’m a nerd in many ways, I guess. You don’t have to be a survey nerd to take my short reader survey (and you might win a book!). I was a pretty unusual child, reading the entire Detroit Free Press every […]

What are the 10 Most Read LeanBlog.org Posts of 2015? [Plus a Reader Survey – Win a Book!]

What are the 10 Most Read LeanBlog.org Posts of 2015? [Plus a Reader Survey – Win a Book!]

Thanks everybody for reading my blog here in 2015! It’s been a great year so far… I appreciate you taking time out of your busy day to read and participate in the discussion and I hope you’ll continue visiting the site. Have any of you been reading since the beginning in early 2005? When did […]

Would the WSJ Blame “Just in Time” for the Stanley Cup Being Late?

Would the WSJ Blame “Just in Time” for the Stanley Cup Being Late?

The Wall St Journal loves writing about how “Just In Time” (JIT) is a risky inventory strategy. See my past posts about how the WSJ is so often wrong on this. The WSJ seem to only understand Lean as JIT, as opposed to seeing Lean as a broader methodology and management system. JIT is just one component […]

I Moderated a #LeanStartup Webcast Today: “Speed as a Competitive Advantage” with @EricRies & GE

I Moderated a #LeanStartup Webcast Today: “Speed as a Competitive Advantage” with @EricRies & GE

I’ve been intrigued by the “Lean Startup” movement since I first saw Eric Ries speak at MIT back in late 2009. I’ve read his book The Lean Startup, have attended a bunch of the conferences (speaking at two of them – see video of one). I’ve interviewed Eric on my podcast series (listen here and here). […]

How Would You Respond to This Kaizen Idea? Which of These Two Ways?

How Would You Respond to This Kaizen Idea? Which of These Two Ways?

When I teach about Kaizen and continuous improvement, I try to use scenarios and cases to help people think through how they would respond to, coach, and collaborate on employee ideas. One key point is that leaders have to thank employees for pointing out problems or opportunities for improvement. They need to do so even […]

LinkedIn: Is Your Technology Solving a Problem or Causing New Ones?

LinkedIn: Is Your Technology Solving a Problem or Causing New Ones?

The title here doesn’t refer to LinkedIn’s technology, their website, solving or causing problems. I’m referring to a post I wrote there the other day that has a Lean and Toyota angle to it. Click on the image to read the post.   Do the coffee urns at a conference really need to have digital […]

“How do you deliver quality and value to market quickly?” – Steve Spear at MIT

“How do you deliver quality and value to market quickly?” – Steve Spear at MIT

When I was back at MIT earlier this month, I really enjoyed the lectures that I was able to attend. See my notes from Professor Zeynep Ton’s talk on “The Good Jobs Strategy.” I’ve heard Professor Steven Spear (not “Spears,” as commonly misspelled) speak a number of times. I love his book The High-Velocity Edge and […]

Podcast #224 – Mike Grogan, Lean and Mentoring

Podcast #224 – Mike Grogan, Lean and Mentoring

Streaming Player (Run Time 48:18)     My guest for episode #224 of my podcast is a returning guest, Mike Grogan. About two years ago, we talked about his Lean work in Tanzanian healthcare, in episode #182. Mike is an international trainer, coach, and speaker, who works with successful but overwhelmed management teams, to help them […]

Key Tweets from @MarkGraban – Week of June 8, 2015

Key Tweets from @MarkGraban – Week of June 8, 2015

Here’s the latest installment of “Key Tweets,” a post that summarizes some of my tweets (or retweets) from the week. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better experience by clicking through to view […]

Visiting MIT, Learning about “The Good Jobs Strategy” for Retail (and Healthcare?)

Visiting MIT, Learning about “The Good Jobs Strategy” for Retail (and Healthcare?)

Last week was an amazing week of learning and networking. I was in Dallas for the Lean Healthcare Transformation Summit (as I wrote about). As I mentioned yesterday, it was also my wife’s five year reunion from her MIT master’s program. As I also mentioned, I nerded out and sat in on a number of […]

A Lean Guy Reads the Boston Papers: Facts, Respect, and Baseball Fan Risks

A Lean Guy Reads the Boston Papers: Facts, Respect, and Baseball Fan Risks

My wife and I were in Boston over the weekend, as it was her fifth reunion from her MIT master’s program. I’m also an alum, but was considered a “guest” since I graduated 16 years ago from my program and you don’t have to have an MIT degree to know 16 divided by 5 is […]

First Look: “Management on the Mend” by Dr. John Toussaint

First Look: “Management on the Mend” by Dr. John Toussaint

At this year’s Lean Healthcare Transformation Summit (see my summary here) Dr. John Toussaint talked about and introduced his newly released book Management on the Mend, a follow up to 2010’s On the Mend. Summit attendees received a copy of the book, so they’re the first to have a chance to read this important work. The book can now […]

What’s a Kanban System? This Video From Saskatchewan Provides a Great Overview

What’s a Kanban System? This Video From Saskatchewan Provides a Great Overview

Today, I’m sharing a 10-minute video that was shared by the Five Hills Health Region within the Saskatchewan health system. In the video, Heather, the director of women’s health unit and pediatrics, describes their kanban system for managing supplies and materials. They started in November 2013 with this approach. Note: This is not a post about the […]

2015 Lean Healthcare Transformation Summit Notes & Highlights (#HCSummit15)

2015 Lean Healthcare Transformation Summit Notes & Highlights (#HCSummit15)

Wednesday was the first day of the 6th annual Lean Healthcare Transformation Summit, being held this year in Addison (Dallas), Texas. I’m here and this year my colleagues Dr. Greg Jacobson and Jeff Roussel from KaiNexus are attending, so please say hi if you are here. Tuesday, I taught a workshop on daily continuous improvement (Kaizen) and […]

Podcast #223 – Christian Wolcott, Lean Trips to Japan with Kaizen Institute

Podcast #223 – Christian Wolcott, Lean Trips to Japan with Kaizen Institute

My guest for podcast episode #223 is Christian Wolcott, a senior advisor and director of Kaizen Institute North America and their director for Japan tours. Christian was an integral part of the team for the Japan Lean Healthcare Tour that I participated in last November as an instructor. Christian taught Lean concepts and facilitated discussions […]

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