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Key Tweets from @MarkGraban – Week of February 1, 2016: Humility, Errors, Leadership, & Bern v. Hill

Key Tweets from @MarkGraban – Week of February 1, 2016: Humility, Errors, Leadership, & Bern v. Hill

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By February 6, 2016 0 Comments Read More →
Toyota’s Japan Shutdown & Lessons for Hospitals (and Others)

Toyota’s Japan Shutdown & Lessons for Hospitals (and Others)

I wrote a new piece for LinkedIn that I hope would be of interest to you even if you’re in healthcare. Why? It’s a story about what an organization does when you don’t have enough (or any) direct work for your front-line staff to do. Toyota would continue paying employees and would put them to…

By February 5, 2016 0 Comments Read More →
Throwback Thursday: Various Posts from February 4th, Across 11 Years

Throwback Thursday: Various Posts from February 4th, Across 11 Years

My blog turned 11 years old last month. Thanks to everyone for reading! I looked back, as a Throwback Thursday, and found a number of really good posts that were published on this date…

By February 4, 2016 0 Comments Read More →
Is This The One Question That Determines If You’re Truly a Lean-Thinking Hospital?

Is This The One Question That Determines If You’re Truly a Lean-Thinking Hospital?

I get asked a lot, “How do you know if a hospital is truly ‘Lean?’” Nobody is ever perfect or “fully Lean,” but you could ask, “How do you know if somebody is on a legitimate Lean transformation journey?” If you could only ask one question…

By February 3, 2016 5 Comments Read More →
Kaizen Live! 2016 – See a Culture of Continuous Improvement at Franciscan St. Francis

Kaizen Live! 2016 – See a Culture of Continuous Improvement at Franciscan St. Francis

Last year, Joe Swartz and I hosted a workshop at his organization, Franciscan St. Francis Health in Indianapolis. We called it “Kaizen Live!” and it was designed as an opportunity to see a culture of continuous improvement – what does it look like? What do people say?We lay this out in our Healthcare Kaizen books…

By February 2, 2016 0 Comments Read More →
How Failed Lean Implementations Are Like a Bad Home Theater System

How Failed Lean Implementations Are Like a Bad Home Theater System

Alternate title: “Lean is an Integrated System. Of Course Just Implementing Pieces Leads to Failure.” Throughout the 10 years that I’ve been involved with Lean healthcare efforts, I’ve heard multiple stories of organizations that ended their formal Lean initiatives. They do so, as I’ve been told, because they need to cut costs…

By February 1, 2016 4 Comments Read More →
Key Tweets from @MarkGraban – Week of January 25, 2016: Bill Clinton, Patient Safety, Workshops

Key Tweets from @MarkGraban – Week of January 25, 2016: Bill Clinton, Patient Safety, Workshops

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By January 29, 2016 0 Comments Read More →
Guest Post: Steven Leuschel on Lean Healthcare Huddles

Guest Post: Steven Leuschel on Lean Healthcare Huddles

Mark’s Note: Today’s post is an excerpt, used with permission, from a new book by Steven Leuschel titled “Lean Culture Change,” with an introduction by Rodger Lewis, a former Toyota executive at the Georgetown, Kentucky plant. I’ve also recently recorded a podcast with Steven, which will be published in February. read more

By January 28, 2016 1 Comments Read More →
HBR Article on Avoiding the Futility of Suggestion Systems

HBR Article on Avoiding the Futility of Suggestion Systems

Burris has a new article on the Harvard Business Review website: “Employee Suggestion Schemes Don’t Have to Be Exercises in Futility” In my own work and travels, it’s hard to find anybody who has good things to say about suggestion boxes…

By January 27, 2016 1 Comments Read More →
Podcast #240 – @LeahBinder of @LeapfrogGroup on #PatientSafety

Podcast #240 – @LeahBinder of @LeapfrogGroup on #PatientSafety

My guest for episode #240 is somebody I’ve wanted to interview for a long time, Leah Binder, the president and CEO of Leapfrog Group, “a voluntary program aimed at mobilizing employer purchasing power to alert America’s health industry that big leaps in health care safety, quality and customer value will be recognized and rewarded.” read […]

By January 26, 2016 0 Comments Read More →
“Never Tell a Man What to Do…” — So, Here’s What You Should Do Instead

“Never Tell a Man What to Do…” — So, Here’s What You Should Do Instead

At KaiNexus, we love our customers and we’re constantly impressed by what they’re saying and, more importantly,what they’re doing and accomplishing. We recently published a video on our YouTube Channel with Matthew Cannistraro from Harrington Air Systems. He has a lot to say about improvement, but I love this expression that he passes along from his grandfather […]

By January 25, 2016 1 Comments Read More →
Key Tweets from @MarkGraban – Week of January 18, 2016: Fake Lean, Toyota, MLK

Key Tweets from @MarkGraban – Week of January 18, 2016: Fake Lean, Toyota, MLK

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See theprevious installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By January 24, 2016 0 Comments Read More →
The Shared Interests & Goals of Lean and the Patient Safety Movement

The Shared Interests & Goals of Lean and the Patient Safety Movement

Later today and tomorrow, I’ll be attending the annual World Patient Safety, Science & Technology Summit that’s produced by a non-profit called the Patient Safety Movement. If you’re also at the event, please say hi! Follow the event on the hashtag #0X2020. I attended last year and wrote a post titled “Politicians and Patient Safety: […]

By January 22, 2016 0 Comments Read More →
Throwback Thursday: HBR on Taylorism vs Toyota

Throwback Thursday: HBR on Taylorism vs Toyota

In the midst of the discussion about the NEJM article, John Shook of LEI (a former Toyota employee) pointed me to this 1993 HBR article: “Time-and-Motion Regained” I believe it’s freely available…

By January 21, 2016 6 Comments Read More →
Cleveland Clinic Improvement Model, Part 2: Problem Solving & Standardization

Cleveland Clinic Improvement Model, Part 2: Problem Solving & Standardization

Yesterday, I wrote Part 1 of this post on the Cleveland Clinic Improvement Model. Part 1 covered the left hand half of the model, with Organizational Alignment and Visual Management being the key themes. Once you have alignment, measures, and visual management in place (with big doses of communication, leadership, and teamwork), you’re better situated […]

By January 20, 2016 4 Comments Read More →
Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

Cleveland Clinic Improvement Model, Part 1: Alignment & Visual Management

Back in November, I had a chance to meet Nate Hurle, from Cleveland Clinic, as he was giving a presentation about their work with Lean and continuous improvement. As we chatted, I mentioned that I’d be in Ohio in early December, as I was going to visit my grandfather who lives in northeastern Ohio (he’s […]

By January 19, 2016 6 Comments Read More →
Podcast #239 – Pascal Dennis, “Lean Production Simplified, 3rd Edition”

Podcast #239 – Pascal Dennis, “Lean Production Simplified, 3rd Edition”

Joining me for Episode #239 is Pascal Dennis, somebody I really respect and have learned a lot from over the years… I’d gladly call him “sensei” (although he and I agree that’s not a term one should bestow upon themselves). I’m very happy to have him as a guest again…

By January 18, 2016 0 Comments Read More →
Key Tweets from @MarkGraban – Week of January 11, 2016: Mountains, Thoreau, Ben Stiller, NEJM

Key Tweets from @MarkGraban – Week of January 11, 2016: Mountains, Thoreau, Ben Stiller, NEJM

Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]

By January 16, 2016 0 Comments Read More →