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2nd Post for the Deming Institute Blog: The Failed “Livonia Philosophy”

2nd Post for the Deming Institute Blog: The Failed “Livonia Philosophy”






Yesterday, the W. Edwards Deming Institute published the second in my series of three posts for them: “The Failure of “The Livonia Philosophy” at my GM Plant.” Read more…






By January 17, 2017 0 Comments Read More →
Lean is Not Just Process Improvement

Lean is Not Just Process Improvement






In my travels, I often meet people or visit organizations that say something like: “We’re doing Lean… we just call it Process Improvement.” They have a “Process Improvement” (PI) department…











By January 16, 2017 5 Comments Read More →
Key Tweets from @MarkGraban Week of Jan 9: Shook, Coffee, Free #Lean Books

Key Tweets from @MarkGraban Week of Jan 9: Shook, Coffee, Free #Lean Books






Here’s the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. read more






By January 13, 2017 0 Comments Read More →
Contest: Win a Set of #Lean & #PatientSafety Books Plus Some StoreSMART Supplies

Contest: Win a Set of #Lean & #PatientSafety Books Plus Some StoreSMART Supplies






StoreSMART, a Rochester, New York-based manufacturer and retailer, has been an advertiser on this blog for over six months now. I also very much appreciate that they are trying to learn how to better serve those who are practicing Lean…











By January 12, 2017 0 Comments Read More →
Podcast #271 – @IsaacMitchell, #Lean Design in Healthcare

Podcast #271 – @IsaacMitchell, #Lean Design in Healthcare






Joining me for Episode #271 is Isaac Mitchell (@IsaacMitchell), talking about Lean Design for healthcare, the Society for Health Systems, and more. Isaac is a full-time lean practitioner at East Tennessee Children’s Hospital, a lecturer at the University of Tennessee’s Department of Industrial and Systems Engineering, and an instructor for the Institute of Industrial and […]






By January 11, 2017 3 Comments Read More →
Marie Osmond and The Excuses for Not Getting Lean

Marie Osmond and The Excuses for Not Getting Lean






Hear Mark read the post (subscribe to the podcast series): I don’t normally pay too much attention to TV commercials, but I was working out the other day and had TV streaming through my iPhone. Appropriately enough, a Nutrisystem ad with Marie Osmond started playing. I wouldn’t have really watched the ad, but the app froze […]






By January 10, 2017 2 Comments Read More →
Better Metrics & “Understanding Variation” – An Important Topic for Healthcare

Better Metrics & “Understanding Variation” – An Important Topic for Healthcare






My favorite book, as I’ve written about before, is not a “Lean book” — it’s Understanding Variation: The Key to Managing Chaos by Donald J. Wheeler, PhD. It might look like a book about statistics…











By January 9, 2017 0 Comments Read More →
Key Tweets from @MarkGraban Week of Jan 2: Mistake Proofing Paint, Misplaced Coffee, & More

Key Tweets from @MarkGraban Week of Jan 2: Mistake Proofing Paint, Misplaced Coffee, & More






Here’s the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. read more






By January 7, 2017 0 Comments Read More →
My Post for the Deming Institute Blog: Why Dr. Deming’s Work is So Important to Me

My Post for the Deming Institute Blog: Why Dr. Deming’s Work is So Important to Me






I’m extremely honored that The W. Edwards Deming Institute published my first blog post in a series of three that I’ve written for them, to be published over the next month or so.











By January 6, 2017 0 Comments Read More →
What the World’s Best Organizations (in Business or Sports) Do…

What the World’s Best Organizations (in Business or Sports) Do…






Domonique Foxworth, who earned an MBA from Harvard Business School after his NFL playing days, says, “… there are competitive advantages to be gained in the way that organizations are run.”











By January 5, 2017 2 Comments Read More →
Podcast #270 – Dr. Paul DeChant & Dr. Diane Shannon on “Preventing Physician Burnout”

Podcast #270 – Dr. Paul DeChant & Dr. Diane Shannon on “Preventing Physician Burnout”






My guests for Episode #270 of the podcast are two physicians: Paul DeChant, MD and Diane Shannon, MD. They are co-authors of the recently-released book Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine.











By January 4, 2017 3 Comments Read More →
My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful Improvement

My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful Improvement






I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”











By January 3, 2017 3 Comments Read More →
Food for Thought on Mistakes and Perfection

Food for Thought on Mistakes and Perfection






I saw this quote the other day and tweeted it. It seemed like food for thought and something to reflect on for a new year. A Google search doesn’t lead to a clear creator of this quote… it’s a common thought that has been around a long time, I guess.











By January 2, 2017 0 Comments Read More →
Key Tweets from @MarkGraban Weeks of Dec 19 and 26: Pop, Patient Safety, #Lean

Key Tweets from @MarkGraban Weeks of Dec 19 and 26: Pop, Patient Safety, #Lean






Here’s the latest installment of “Key Tweets,” a (usually) weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. read more






By December 31, 2016 0 Comments Read More →
My Article on Healthcare Supply Chain Lessons from Other Industries

My Article on Healthcare Supply Chain Lessons from Other Industries






Cardinal Health has posted my article on their website: Creating a New “Gold Standard” – Healthcare Supply Chain Best Practices from Other Industries You can view the original webinar on which this article is based: [Recording] Webinar on Creating Better Healthcare Supply Chains through Lean read more






By December 30, 2016 0 Comments Read More →
Time for Some Holiday Downtime… and Gemba Claus is Comin’ to Town

Time for Some Holiday Downtime… and Gemba Claus is Comin’ to Town






I’m going to take some time off through January 2nd… and I hope you enjoy the holidays, as well.

It’s an annual tradition, dating back to 2009… my annual posting of the parody song “Gemba Claus is Comin’ to Town.”











By December 20, 2016 0 Comments Read More →
What are the 10 Most Read LeanBlog.org Posts of the Second Half of 2016?

What are the 10 Most Read LeanBlog.org Posts of the Second Half of 2016?






I think this will be my last post before taking some time off for Christmas and the New Year (other than tomorrow’s reposting of “Gemba Clause“). Thanks everybody for reading my blog throughout 2016! It’s been a great year and I appreciate you taking time out of your busy lives to read and participate in the discussion. […]






By December 19, 2016 0 Comments Read More →
Key Tweets from @MarkGraban Week of Dec 12: Lean, Leadership, Patient Safety

Key Tweets from @MarkGraban Week of Dec 12: Lean, Leadership, Patient Safety






Here’s the latest installment of “Key Tweets,” a weekly post that summarizes some of my tweets (or retweets) from the week, including pictures and other fun stuff. Follow me @MarkGraban and join the fun and the conversation. See the previous installments of Key Tweets here. If you’re reading this via email or RSS, you might get a better […]






By December 17, 2016 0 Comments Read More →