I saw this great image in a Honda TV ad during the BCS National Championship game last night.
It’s a very Kaizen expression… that things can always be better, even if you’re a fine-tuned machine like Honda or Toyota. It applied to both football teams last night (even to Alabama.. they weren’t perfect).
The same thought could apply if the image was an operating room, a hospital lab, a pharmacy, etc. The spirit of continuous improvement comes from a belief that things CAN be better and that we can actually make it HAPPEN.
About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology. Mark is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. Mark is also the VP of Customer Success for the technology company KaiNexus. He lives in San Antonio, Texas.