Monthly Archives: April 2012

ASQ Influential Voices: Happy Quality Professionals?

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In this month's installment of the "ASQ Influential Voices" blog series, ASQ President Paul Borawski asked, "Are Quality Professionals Happy On the Job?," citing...

When 5S Goes Wrong: A Hilarious (and Cringe-worthy) Office Fiasco Caught on Video, Sort...

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You might also have seen the first video animation that I did last week about the waste of getting new recycling bins. I've created a new video that shows what a "bad office 5S" scene might look like... something that's "L.A.M.E." not Lean.

Tool Crib Management & Its Role in Lean Manufacturing

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Mark's Note: Today's post is a guest post that's written for manufacturing settings. But, I'd challenge healthcare readers to think about how the impact...

My Trip to the Apple Store was Like a Hospital Visit

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I generally love the Apple Stores for their customer service and environment, as a primary Mac user for the past four years. You may...

To Better Protect Patients, Healthcare Needs More “Lean Thinking”

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This was originally going to appear as an op-ed in a newspaper (so it's written for a general audience who might not already be...

Podcast #145 – Interview with Natalie Sayer, Author ‘Lean for Dummies’

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Episode #145 is a conversation with Natalie J. Sayer, co-author of the recently updated 2nd edition of the book Lean For Dummies. I was able...

Mistake Proofing Designed Into a Lock

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In prep for our move to San Antonio, my wife and I have been applying "5S" principles to our lives and possessions. We have...

Stuff I’m Reading, April 20 – Cancer Cars, ThedaCare Payments, Boss Apes

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In a recurring feature, here are links to some more articles I've read recently that might be of interest: Luxury car program brings cancer patients...

Update on KaiNexus – Making Improvement Easier in New Ways & Places

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It's been about a year since I started working with a software startup KaiNexus. We've made a lot of progress in that year, refining...

Weekend Fun: 30 Rock Mocks GE’s Manufacturing Reshoring

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One of the things I love about the NBC show "30 Rock" is the way is skewers GE culture (such as its past mocking...

Mistake Proofing the Home Alarm System

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As I've mentioned, my wife and I are in the process of moving from suburban Fort Worth to San Antonio. As we have potential...

Stuff I’m Reading, April 19 – Toussaint, Saskatchewan, & Apologies

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Here are links to some more articles I've read recently that might be of interest during my blog break (somewhat of a break): John Toussaint's...