Monthly Archives: April 2012

Move to Healthcare Wrap Up – “Feels like Bias” to a #Lean #SixSigma Pro

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Mark's Note: I recently closed down the Ning social network group called "Move to Healthcare," created for people who were looking to transition their...

Visual Management in a Prepared Foods Counter

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As my wife and I are in the process of moving to San Antonio, we've visited the local Central Market grocery store there during...

Podcast #144 – CEO Dean Gruner, MD, Lean & Accountable Care Organizations (ACOs) at...

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Episode #144 is a discussion with Dean Gruner, MD, the president & CEO of ThedaCare, talking about Accountable Care Organizations (ACOs) and how ThedaCare is using this approach, along with Lean methods, to improve the coordination of care for patients.

Is McDonald’s Really the Big Problem in Hospitals? Or Preventable Infections and Healthcare Quality...

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It hasn't quite reached the level of hysteria as "pink slime," but I've seen an inordinate amount of attention being given to the issue...

Robert Andino of the Baltimore Orioles & Dr. W. Edwards Deming

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Dr. W. Edwards Deming famously said that managers can't hope to motivate employees, as they can only hope to not demotivate them. I wrote...

Quotes from Lean Healthcare PowerDay

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Hello from Las Vegas, where I participated in a wonderful event yesterday, the Lean Healthcare PowerDay. Here are a few key quotes: "That cry for...

My Essay in Naida Grunden’s New Book on Lean Design – Be Lean not...

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I'm in Las Vegas, speaking today to close the Lean Healthcare PowerDay event. There are many great speakers, including Dr. Richard Shannon, Dr. David...

Guest Post: Lean is Patient

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Mark's Note: Today is another excellent post by Christina Kach. She touches on many of the misunderstandings of miscommunications about Lean in this post...

Emergency Department Wait Times are Down, but not Being Measured?

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Here is a link to a story that caught my eye: "Wait times shrink in Brockton hospitals' emergency rooms." The good: "time spent waiting to...

Stuff I’m Reading, April 5, 2012: New Books, Layoffs “Forced,” Regrettable Mistakes, and Avoiding...

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Back by popular demand, here are links to some more articles I've read recently that might be of interest on a number of Lean...

Podcast #143 – Mark Graban & Ron Pereira (Gemba Academy): SPC Webinar Q&A, Statistical...

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Listen Like podcast #133, this episode is a Q&A that follows up a webinar I did for my good friends at Gemba Academy recently, on...

Stuff I’m Reading, April 4, 2012: Staffing Levels, Death Rates, Student Projects

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Here are links to some more articles I've read recently that might be of interest on a number of Lean related topics: THE MORE THE...