By February 26, 2012 1 Comments Read More →

“On the Mend” Wins Shingo Award

Congratulations to Dr. John Toussaint and Roger Gerard, co-authors of the outstanding book,  On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry, for being one of this year’s recipients of the Shingo Research and Professional Publication Award  (as announced by LEI). Congrats also go to whole team of people who were involved from ThedaCare and the Lean Enterprise Institute.

Conflict of interest disclosure: I played a small role in reviewing  and giving feedback on drafts when I was employed by LEI, but I receive no financial compensation for this work.

You can buy the book in printed form via LEI or Amazon or you can buy the Kindle format (just $7.99!). This is an important book about Lean leadership and culture change, regardless of your industry. Buy it for yourself, give it to your hospital C-suite (or, if a patient, try to leave a copy behind with you….)

I’ve always recommended On the Mend  as a companion to my Lean Hospitals, as John and Roger tell the very personal story of a single organization in a way my overview book never could (and I was honored that John wrote the foreword for my 2nd edition)

If you’ve read the book, feel free to share comments and congratulations on this post or write a review on Amazon if this book has been as meaningful to you as it has been to me.

It’s also worth noting that Toussaint’s 2nd book, Potent Medicine,  will be out later this year.


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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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