“On the Mend” Wins Shingo Award


Congratulations to Dr. John Toussaint and Roger Gerard, co-authors of the outstanding book,  On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry, for being one of this year's recipients of the Shingo Research and Professional Publication Award  (as announced by LEI). Congrats also go to whole team of people who were involved from ThedaCare and the Lean Enterprise Institute.

Conflict of interest disclosure: I played a small role in reviewing  and giving feedback on drafts when I was employed by LEI, but I receive no financial compensation for this work.

You can buy the book in printed form via LEI or Amazon or you can buy the Kindle format (just $7.99!). This is an important book about Lean leadership and culture change, regardless of your industry. Buy it for yourself, give it to your hospital C-suite (or, if a patient, try to leave a copy behind with you….)

I've always recommended On the Mend  as a companion to my Lean Hospitals, as John and Roger tell the very personal story of a single organization in a way my overview book never could (and I was honored that John wrote the foreword for my 2nd edition)

If you've read the book, feel free to share comments and congratulations on this post or write a review on Amazon if this book has been as meaningful to you as it has been to me.

It's also worth noting that Toussaint's 2nd book, Potent Medicine,  will be out later this year.

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.



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