Failure to Follow Process Leads to NL MVP’s Suspension Being Overturned

Ryan BraunThis is a hot sports news story today, as I woke up to hear ESPN’s “Mike and Mike” talking about Milwaukee Brewers slugger (and reigning National League MVP) Ryan Braun’s 50-game suspension being overturned. Braun had been suspended for testing positive for performance enhancing drugs, but that’s now been overturned due to some procedural errors that occurred.

As they said on ESPN, from a legal standpoint “not guilty” is not the same as “innocent.”  (Edit: Braun did give a CLEAN sample just after the Oct. 1 sample that somehow led to the positive test).

LeanBlog.org guest blogger Chad Walters has a post on his site that analyzes the process details and the “chain of custody” problems that were uncovered: Process Breakdown Means Ryan Braun Isn’t Suspended.”

From Chad’s post:

This was the first time a baseball player has ever successfully challenged a drug-related penalty in a grievance. He won his appeal not by arguing any evidence of tampering or the science of the test results, but because of a problem with the chain-of-custody and the collection procedure.

Post continues after ad...

That’s correct – Braun had his suspension lifted because a standard agreed-upon process was not properly followed.

Post continues after ad...

When “standardized work” isn’t followed, it’s a good practice to ask “why?”

  • Was their poor training, where the person didn’t know what the standardized work was?
  • Did that poor training not make it clear WHY certain things had be done a certain way, leaving the person to think there was leeway in how the specimen was stored or transported (or when)?
  • Did MLB do a poor job of selecting people to do the job?
I can’t “go to the gemba” to see what happened or talk to the people first hand, but those are some of the questions I’d look into.

Creative Commons License  photo  credit:  Steve Paluch

Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.

Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

You might also like More from author

10 Comments

  1. John Gallagher
    Twitter:
    says

    I see a gap in the SW, though, too. It said that the test should be taken to FedEx “as soon as possible”. In writing Standard work, ‘soon’ is not a time and ‘some’ is not a number. In the eyes of the tester, he or she may have thought they DID follow the standard work for the process…

    1. Mark Graban
      Twitter:
      says

      Great point. We should also ask “is the standardized work sufficient.” You’re right that it sounds like it was NOT.

      It says “Absent unusual circumstances” it “should” be taken ASAP — maybe the collector thought the Brewers being in the playoffs counted as such and he wanted to stay home and watch the game instead of driving to FedEx :-)

  2. Dean Bliss
    Dean Bliss says

    I agree with John. Perhaps there IS standard work in place, but maybe it is not defined or specified clearly enough.

  3. Chad
    Chad
    Twitter:
    says

    In addition to “as soon as possible” being ambiguous, I also feel that the MLB Drug Agreement does not define “unusual circumstances” like I expected. MLB will be very thorough in listing every banned substance but ambiguous terminology is what helps create loopholes.

      1. Chad
        Chad
        Twitter:
        says

        Jeff Passan of Yahoo! Sports indicates that an amendment to the policy will be instituted, but did not provide a specific timeframe of when it would be created or when it would go into effect. I hope they look at the process and not the person, especially because WADA supports his actions.

  4. Richard Ivey says

    The collection procedures and testing protocols (Addendum A on the pdf) are difficult to read. I couldn’t imagine implementing the process. PS- I love the baseball topic.

    1. Chad
      Chad
      Twitter:
      says

      Mark –

      I’ll go back and add the information about the second test.

      His first test was taken October 1st, and he was informed on October 19th that he had failed the test. After that he had an independent lab test a sample, which he passed. I’ll see if I can dig up when that test was taken and/or passed.

Leave A Reply

Your email address will not be published.