Not long ago, I asked readers for questions that could be addressed in audio or video podcasts.
I received this question that I’m addressing in this video:
“If we have developed a Lean process, but people aren’t following it, what can we do to get participation/compliance?”
How would you answer my reader’s question? What are your thoughts about my response? You can leave a comment on this post or you can post a video response of your own by clicking on the comments box on the YouTube page for my video and then click on the link for “Create a video response.”
Jamie Flinchbaugh said he will post a video response. Kevin Meyer, from Evolving Excellence, has sent an audio response that I will be combining, along with other “Lean Daily” responders into an audio podcast episode.
Your host is Mark Graban, author of the book “Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement” and the founder of LeanBlog.org.
Thanks for reading! I’d love to hear your thoughts. Please scroll down to post a comment. Click here to receive posts via email.
Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.