Last Friday, I was a guest on a relatively new internet show, Quality Digest Live. I am the guest at about the 11:38 point in the video if you want to skip the intro (which is an interesting discussion about the FDA and their armed raids of small dairy farms that don’t pasteurize their milk.
In my segment, we talk about Lean in healthcare, including my recent article on healthcare Kaizen, quality and patient safety improvement, unique challenges in healthcare, and more. The video is embedded below (click the play button at the bottom of the window) or you can access it via this direct link. If you have comments, please leave them on this post.
Let me know what you think…. yes, we know the video was choppy, but they will improve that in the future when they have other guests.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.