Thanks to Mike Wall, the host of the “Radio Lean” online program for interviewing me on Lean Healthcare.
Other guests include:
- Jeff Liker
- Pascal Dennis
- Cliff Ransom
- Bob Miller
Check it out and please take a listen.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.