Video Podcast #11 – Norman Bodek, “How to Do Kaizen” Part 1

Video #11 features  Norman Bodek talking about some of the ideas in his most recent book, How to do Kaizen: A new path to innovation – Empowering everyone to be a problem solver. Late in the podcast, Norman asks and answers an interesting question: what if an employee suggests “we should blow up the factory”??

This was recorded in March 2010, with Norman appearing from his office in Portland, OR.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.


  1. Mark R Hamel

    Hi Mark,

    Great interview! Norman sent me a copy of his latest book a while back. I am about half the way through it thus far. It is chock full of what he calls “quick and easy kaizen” and what others call, including myself, “daily kaizen.” Awesome stuff and it’s the way, the only way to move an organization from system-driven kaizen (mostly events as pulled by value stream improvement plans and the like…in itself a great thing, but not complete) to principal-driven kaizen (system kaizen, plus daily kaizen). Principal-driven kaizen truly engages the hearts, minds and hands of the organization and transforms the culture. It’s the goal.

    Thanks for sharing this interview!

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