In lieu of a blog post today, I’m leaving you with a recent post on Paul Levy’s “Running a Hospital” blog about Beth Israel Deaconess Hospital. You can see pictures and video showing the before and after of some 5S and kanban work done in some patient units.
Happy employees lead to happy patients (and well cared for patients). Freeing up time for patient care, by eliminating waste — that’s one of the best things you can do.
Forgive my own blog laziness — busy week. Had a successful first run of my LEI “Key Concepts of Lean in Healthcare” workshop, spoke to a Wharton MBA operations strategy class this afternoon, and Friday I’m giving a talk at a hospital quality awards event in San Juan Puerto Rico. 20 hours in Puerto Rico… sounds like a good book title, eh?
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.