While in the UK recently, I met Michael Balle, the author of the Shingo Prize winning book The Gold Mine: A Novel of Lean Turnaround
Michael has offered to take questions from Lean Blog readers that he’ll answer here in written form. If you have questions about The Gold Mine, lean transformation, or lean leadership, you can submit the questions in one of three ways:
- Email me at leanpodcast (at) gmail dot com
- Call the “Lean Line” and leave a voice mail — 817-776-LEAN (5326)
- Leave a comment here on this blog post.
Here is an intro to Michael via the Evolving Excellence blog.
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About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.
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You wrote an article that was floating around on the internet a few years ago about titled, "Lean as a Learning System in France", where you described a two year conversion on a nursing unit to standardizing key nursing processes that started with addressing workplace organization. Is it your experience that it takes substantial time to do such a thing or is there a way to accelerate standardizing key processes?
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