While in the UK recently, I met Michael Balle, the author of the Shingo Prize winning book The Gold Mine: A Novel of Lean Turnaround
Michael has offered to take questions from Lean Blog readers that he’ll answer here in written form. If you have questions about The Gold Mine, lean transformation, or lean leadership, you can submit the questions in one of three ways:
- Email me at leanpodcast (at) gmail dot com
- Call the “Lean Line” and leave a voice mail — 817-776-LEAN (5326)
- Leave a comment here on this blog post.
Here is an intro to Michael via the Evolving Excellence blog.
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Mark Graban
Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.
You wrote an article that was floating around on the internet a few years ago about titled, "Lean as a Learning System in France", where you described a two year conversion on a nursing unit to standardizing key nursing processes that started with addressing workplace organization. Is it your experience that it takes substantial time to do such a thing or is there a way to accelerate standardizing key processes?
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