LeanBlog Podcast #52 – Dan Markovitz, Office Lean

Podcast Episode #52 is a discussion with a good friend (and sometimes contributor) to the Lean Blog, Dan Markovitz, founder and President of TimeBack Management. TimeBack Management is a corporate efficiency-training firm specializing in the application of Lean manufacturing principles to business processes. The company’s WorkLean program helps knowledge workers reduce the hidden waste in the way they manage information and improves the flow of value to the customer. As such, the WorkLean program supports companies in their Lean journey.

In this podcast episode, we talk about applications of Lean and 5S principles in office and administrative settings.

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple iTunes.

You can use the player (use the VCR-type controls) below to listen to a “streaming” version of the podcast (or click here for the streaming audio and RSS subscription). The streaming link is faster for one-time listening (hardly any delay to start listening). Or you can use the download link to put it on your iPod or other MP3 player.

MP3 File Right-Click to “Save As”

Enhanced AAC File (with Chapters)

Episode 52 Key Points and Links:

How to address situations where the activity in your workday adds no value to customers or clients?
Identifying and removing waste from business processes
Lean in a legal/law firm setting
Office 5S and Visual Management
Bad Office 5S example from the UK
Tips for managing email

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 776-LEAN (817-776-5326) or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Subscribe via RSS Lean Blog Main Page Podcast Message Board

About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.