The Hospitalist is a publication for physicians who practice “hospital medicine.” I had a chance to be interviewed for what turned out to be a nice overview of “how can Lean help hospitalists and their patients?” article.
Unfortunately, it only looks like the first page is free (the rest requires a membership or subscription).
From the intro:
What does being lean entail?
“At its core, lean is a process-improvement methodology and management improvement system,” says Mark Graban… Graban teaches the Toyota system to hospitals throughout the country. One of the system’s most basic tenets is respect for the work force. Another is that it does not assign blame. Instead, Graban explains, “Lean engages the work force to improve the work they are involved in — improving process and quality, and reducing delays for patients.”
I don’t think I got misquoted at all during the article and I think I helped shape what was a very positive look at how Lean is helping hospitals improve.
And the article mentions my book, which is a nice plus. Thanks to everyone who has downloaded the first chapter and for the nice feedback. People from all over the world are downloading the chapter, which is exciting for the Lean Healthcare movement.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.