Lean Overview Article in “The Hospitalist”


The Lean Hospital

The Hospitalist is a publication for physicians who practice “hospital medicine.” I had a chance to be interviewed for what turned out to be a nice overview of “how can Lean help hospitalists and their patients?” article.

Unfortunately, it only looks like the first page is free (the rest requires a membership or subscription).

From the intro:

What does being lean entail?

“At its core, lean is a process-improvement methodology and management improvement system,” says Mark Graban… Graban teaches the Toyota system to hospitals throughout the country. One of the system's most basic tenets is respect for the work force. Another is that it does not assign blame. Instead, Graban explains, “Lean engages the work force to improve the work they are involved in — improving process and quality, and reducing delays for patients.”

I don't think I got misquoted at all during the article and I think I helped shape what was a very positive look at how Lean is helping hospitals improve.

And the article mentions my book, which is a nice plus. Thanks to everyone who has downloaded the first chapter and for the nice feedback. People from all over the world are downloading the chapter, which is exciting for the Lean Healthcare movement.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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