Heard a great comment today:
“Suggestions are things somebody else should do. Ideas are things that I can do.”
Maybe that is why Norman Bodek’s books and the others (The Idea Generator: Quick and Easy Kaizen
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About LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.
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Great point, I think I’ll start using “ideas” instead of “suggestions.” Suggestions (and boxes) are passe’.
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