Jon Miller, over at the Panta Rei blog, did a much better job of summarizing the “Good News!” DVD on lean healthcare. Click here if you’d like to learn more about lean healthcare or to buy a DVD and book to support their project.
I agree wholeheartedly with Jon’s point here:
“If your organization is making excuses that “we are different” and that TPS does not apply to you, here is a hospital that proves it can. After all, if a hospital can implement TPS, why can’t you?”
This DVD, and all lean healthcare success stories, speak to the power of Lean Thinking and the lean mindset. It’s not just about copying Toyota and it’s not just about implementing tools.
It’s about focusing on customers (patients), supporting your employees (providers), and driving for problem solving and continuous improvement.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.