Lean for Factories, Lean for Hospitals

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    Local manufacturer touts lean procedures – 2005-12-01

    Here's an article from Charlotte NC that mentions lean success stories in a factory and a local hospital.

    Gastonia-based CaroMont Health began implementing lean techniques in 2004 and has saved thousands of dollars and improved patient care, said Julie Botchuck, the health-care company's process-improvement executive.

    “This is phenomenal, easy stuff,” she said.

    New procedures have helped CaroMont move patient records faster, ensured surgical procedures start on time and speeded up laboratory tests, Botchuck said. That has improved patient and staff satisfaction, the hospital says.

    “What you have to do is roll up your sleeves and just do it,” Botchuck said.

    As the factory plant manager is quoted as saying, “If you're not using lean in your business, you're missing the boat”.

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    Mark Graban
    Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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