Tag: Respect for People
Step 1: Anger Employees, Step 2: Mollify Them
Northwest Air, Out of Chapter 11, Aims to Mollify Customers, Labor - WSJ.comMollify (v): to soften in feeling or temper, as a person;...
eBay and Respect for People
shmula ยป eBay and Toyota: Respect for People : Business, Technology, and Stuff in BetweenOur friend, Pete Abilla, is two weeks into his...
VA Pittsburgh Definition of TPS
VA Pittsburgh Healthcare System, Toyota Production System --> Dead Link
Here is a nice succinct definition of the Veteran's Affairs hospital production system in Pittsburgh....
L.A.M.E. — Thinking That Lean Hurts People
'Lean Production' May Also be a Lean Toward InjuriesPeople getting hurt would be a good indicator of Lean As Misguidedly Executed. The above...
TX Paper Accuses Mulally of Insulting Salespeople
Star-Telegram.com | 04/06/2007 | America's Great Automotive StuntmenLocal car columnist Ed Wallace seems like a friendly curmudgeon. This week, he writes about Ford's...
Greatest Asset, My…
Circuit City's harsh layoffs give glimpse of a new world
First off, Circuit City is not a "Lean" company. So when people ask "is Lean...
Workers, Supervisors, and Respect
The End of the Line as They Know It - New York TimesThe link above is an article about "Detroit Three" employees taking voluntary...
Is a “Rude” Customer Still Right, at Starbucks or any Setting?
Starbucks Gossip: I know Starbucks would never allow a sign like this to be posted...
One blog I follow sometimes is one run primarily for...
Newsflash! Respecting workers = better results!
By Dan MarkovitzYesterday's Wall Street Journal ran an article explaining that employees are more likely to embrace changes when they're fully informed of the...
Poll: Most Companies Neglecting Employees
In the Lead - WSJ.comMaybe the whole Toyota notion of "respect for people" and developing employees is the real "secret" sauce that companies can't...
Another Sad Example of Gaming the System: Validation Engineering
Back to my original post about gaming the system, there are three ways people can respond to pressure to improve:
They can work to improve...
Misguided ‘Office Lean’: How Bad 5S Practices Give Lean a Bad...
A few weeks back, the British media was having a field day with reports of and complaints about what sounds like a horribly misguided...