Tag: Patient Safety

Seven Years Ago and a Week: A Patient Safety Story

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Mark's note: Today's post is written by Laura Townsend, the founder of the Louise H. Batz Patient Safety Foundation. I learned about the foundation...

Podcast #246 – Steve Montague, a Pilot’s Viewpoints on Lean Healthcare,...

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Listen: Episode #246 is my second episode in recognition of Patient Safety Awareness Week. My guest is Steve Montague, who talked about Lean and Crew Resource Management...

From a Patient Safety Tragedy to Lean & Baldrige Success in...

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As Patient Safety Awareness Week continues, thanks to all of you who shared this PBS News Hour story with me via email or Twitter....

Podcast #245 – Dr. Tom Evans, Improving Healthcare Quality in Iowa

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Today is the first of two episodes that I'll post here during Patient Safety Awareness Week. I agree with the National Patient Safety Foundation...

Patient Safety Awareness Week 2016: Still Much Work to be Done

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This week is the annual Patient Safety Awareness Week. As the National Patient Safety Foundation says, "Every day is patient safety day." I've expressed...

Announced “Workplace Principles” for NHS Wales Staff Sound Like Lean Principles

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Each Saturday, I get an email newsletter from the UK-based site "Nursing Times." Last week, this article, caught my eye: "Workplace principles revealed for NHS staff in Wales." A free registration might be required to read it or other articles, but it's worth it.

Podcast #240 – @LeahBinder of @LeapfrogGroup on #PatientSafety

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My guest for episode #240 is somebody I've wanted to interview for a long time, Leah Binder, the president and CEO of Leapfrog Group,...

The Shared Interests & Goals of Lean and the Patient Safety...

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Later today and tomorrow, I'll be attending the annual World Patient Safety, Science & Technology Summit that's produced by a non-profit called the Patient...

Throwback Thursday: Flexing, Gemba Claus, Problems, Shook, Jail, and Holiday Gifts

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As we start easing into the holidays, I wanted to share a few throwback posts from this day or this week from previous years: From...

Throwback Thursday: Why Do We Need to Ask Patients to be...

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Here's a "Throwback Thursday" post from this date back in 2008. The post is titled, "Why Do Hospitals Have to Rely on Vigilant Patients and Families?" I think it's still an important and relevant post, here in 2015. Why do we ask patients and families to be vigilant and inspect the work being done...

Throwback Thursday: This Hospital CEO Was Never Going to Get Lean

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It's tempting to visit a place like ThedaCare and then mandate "everybody must have huddle boards." Then, a bunch of huddle boards get purchased and installed... and maybe not used. It's another thing for executives to realize that they have to change the way they manage. There's a great quote that ThedaCare folks readily share, including Kim Barnas in her book Beyond Heroes:

When Warnings Aren’t Given or Heeded, People Die: Planes, Ice Cream...

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In healthcare, it's a well-known problem that people often don't speak up to point out risks or to report near misses. It's an organizational...