Tag: Leadership
What Do You (or Your ______) Like or Dislike Most About...
This article caught my eye at Becker's Hospital Review:
We asked 13 physicians what they really think of their hospital
Even though organizations do formal physician...
Interview with Mark DeLuzio on How to Turn Waste Into Wealth...
Scroll down for how to subscribe, transcript, and more
This episode is sponsored by StoreSMART.
My guest for episode #255 is Mark DeLuzio, author of the...
What Happens to Leaders Who Don’t Listen?
There's a lot of silly stuff that people post that appears on the LinkedIn main page when I log in, between narcissistic selfies and...
GM’s CEO Roger Smith Thought Toyota Had Magic, But This Was...
Thanks to this post by Bruce Hamilton (aka "Toast Guy" or "Old Lean Dude"), I was reminded of the old General Motors effort, spearheaded...
Why TQM Failed in the ’90s: Lessons for Avoiding Lean Implementation...
Some of you reading this might remember the Total Quality Management (TQM) movement of the late 1980s and 1990s. Many would look back and label it a “fad.” As I’ve said about Lean, it’s only a fad to those who are susceptible to fads. As I blogged about in 2006, management is often prone to...
I Want to Send Your Hospital or Health System CEO My...
As the 3rd edition of my book Lean Hospitals is starting to ship, I'm having some great conversations with people about the "State of Lean...
My LinkedIn Post on Bad Toast & Bad Management
Previously on LinkedIn, I've written about Kaizen in a wine bar and the need for restaurants to not blame employees for problems. Yesterday, I published my 50th post for their Influencers program: This Restaurant Server Sadly Explains a Widespread Management Problem...
Podcast #251 – Jim Huntzinger & Russ Scaffede on Lean Leadership
Episode #251 is a bit different in that it's audio shared by the good folks at Lean Frontiers. They recently hosted a webinar where...
J.C. Penney’s CEO on Listening to Front-Line Employees
After the previous CEO of JC Penney, Ron Johnson, was fired (see my post "Lack of PDSA made JCP CEO SOL?"), it seems that...
Podcast #249 – Steve Leuschel on “Lean Culture Change”
My guest for episode #249 of the podcast is Steve Leuschel, author of the book Lean Culture Change: Using a Daily Management System. You can find...
Conclusion: 3 Strategies for Leaders Who Have No One to Lead
Mark's note: Here's the concluding post in a series by a guest blogger, Paul Serafino. You can click here to read earlier posts in this series...
Part 4 – 3 Strategies for Leaders Who Have No One...
Mark's note: Here's the last of three change strategies in a series by a guest blogger, Paul Serafino. You can click here to read earlier posts in...