Tag: Leadership

As the 3rd edition of my book Lean Hospitals is starting to ship, I'm having some great conversations with people about the "State of Lean...

Previously on LinkedIn, I've written about Kaizen in a wine bar and the need for restaurants to not blame employees for problems. Yesterday, I published my 50th post for their Influencers program: This Restaurant Server Sadly Explains a Widespread Management Problem...

Episode #251 is a bit different in that it's audio shared by the good folks at Lean Frontiers. They recently hosted a webinar where...

After the previous CEO of JC Penney, Ron Johnson, was fired (see my post "Lack of PDSA made JCP CEO SOL?"), it seems that...

My guest for episode #249 of the podcast is Steve Leuschel, author of the book Lean Culture Change: Using a Daily Management System. You can find...

Mark's note: Here's the concluding post in a series by a guest blogger, Paul Serafino. You can click here to read earlier posts in this series...

Mark's note: Here's the last of three change strategies in a series by a guest blogger, Paul Serafino. You can click here to read earlier posts in...

Mark's note: Today's guest post is by Duke Rohe of the Office of Performance Improvement at M.D. Anderson Cancer Center in Houston. I've met...

Mark's note: Last week, I published a post by Paul Serafino titled "3 Strategies for #Lean Leaders Who Have No One to Lead." Today,...

Mark's note: Today's post is by a new guest blogger, Paul Serafino. This initial post will be followed by a series of three posts...

Hey everyone... I'm doing a few different webinars or webcasts in the next few weeks. But first, while I'm promoting stuff, Amazon has a GREAT...

Wow, we had a great time at Franciscan St. Francis Health this week. We had the "Kaizen Live!" class and workshop Monday through Wednesday....