Tag: Healthcare
#KaizenLive: Asking, Not Telling… Not Just About Solutions, But About Problems
Wow, we had a great time at Franciscan St. Francis Health this week. We had the "Kaizen Live!" class and workshop Monday through Wednesday....
#TBT: An Old Podcast with Dr. Jack Billi and a Future...
For those of you who have been around Lean healthcare for a while, I hope you've met or at least heard of Dr. Jack...
#KaizenLive: Building a Culture of Continuous Improvement Takes Time, Other Reflections
I want to express my gratitude to Joe Swartz and his colleagues at Franciscan St. Francis Health for hosting our "Kaizen Live!" event. Yesterday...
#KaizenLive – Our Optional Kaizen Intro Class & Lessons Learned
This week, Joe Swartz (pictured at left) and I are running a "Kaizen Live" workshop at his main hospital, Franciscan St. Francis Health.
Today and...
Resistance is Futile? Practical Change Techniques for All Levels of Your...
Mark's Note: This is the week my wife and I are physically moving from San Antonio to the DFW area, so thanks to those who...
Transparency in Healthcare: Patients *Can* Handle the Truth
Mark's Note: Here is another guest post from Drew Locher. I'm hoping that he'll contribute occasionally to the blog as a guest author. My...
Case Study: Emergency Department (ED) Throughput Improvement Through Lean
Mark's Note: Today's guest post comes via my friends at the ThedaCare Center for Healthcare Value, who suggested this case study from Salem Health....
From a Patient Safety Tragedy to Lean & Baldrige Success in...
As Patient Safety Awareness Week continues, thanks to all of you who shared this PBS News Hour story with me via email or Twitter....
Podcast #245 – Dr. Tom Evans, Improving Healthcare Quality in Iowa
Today is the first of two episodes that I'll post here during Patient Safety Awareness Week. I agree with the National Patient Safety Foundation...
Patient Safety Awareness Week 2016: Still Much Work to be Done
This week is the annual Patient Safety Awareness Week. As the National Patient Safety Foundation says, "Every day is patient safety day." I've expressed...
#TBT: This Former Healthcare CEO’s Advice on Engaging Staff, Not Issuing...
Today's post doesn't throw back too far... it looks back at a post from just last month: "Doctors Get Upset With Being Pushed, Bad...
Early Days of Lean in Veterinary Medicine?
Last Friday morning, I partnered with Chip Ponsford, DVM, a doctor of veterinary medicine, to give an introductory Lean continuing education presentation at the annual conference of the Texas Veterinary Medical Association.
