Tag: Healthcare

A Prototype For My “Two-Bin Hand Sanitizer” Concept

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Does your healthcare organization struggle with keeping hand sanitizer dispensers full? Let me know what you think of this "two-bin kanban" system prototype from a vendor that might more forward on this...

A Lesson From Toyota: Thanking Employees for Pointing Out Problems

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Thanks to Lean Frontiers for sharing a story from Mike Hoseus on LinkedIn. Mike is, of course, co-author of the excellent book Toyota Culture: The Heart and Soul of the Toyota Way (written with Jeff Liker, who I just learned is retiring from the University of Michigan... more on that soon).

Reader Question: Why Did I Get Into Lean Healthcare?

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A reader asks why I got involved with Lean in healthcare. In this post, I share what I wrote about this in the preface to "Lean Hospitals" and I share some additional thoughts and reflections.

3 Recent Audience Questions on Kaizen & Continuous Improvement

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Here are three audience questions we didn't have time to address after a recent talk that I gave... questions about engaging people in improvement and about how to share and spread improvement ideas broadly.

Podcast #281 – Julie Firman, a CNO’s Role in Lean Transformation

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Joining me for Episode #281 of the podcast is Julie Firman, DNP, RN, FACHE, the Vice President/ System Chief Nursing Officer (CNO) at Southern Illinois Healthcare.

Reader Question: A Lone Wolf in Lean Facilitator’s Clothing

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Today's reader question comes from somebody who has been put in the position of what I call "the lone wolf" in a health system. This happens a lot. A health system hires or designates one person to be "the Lean change agent." It doesn't matter how amazing and/or experienced this individual is... I'd very skeptical about the organization's Lean journey.

My LinkedIn Article: Supply Chain Matters – at the Oscars® and...

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The mistakes at The Oscars were trivial and unimportant in the grand scheme of things. What are some lessons learned that apply to improving healthcare supply chains?

[Cartoon] Money to Burn / Dumpster Fire Fighting in Healthcare

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We don't have money for improvement initiatives, but we do have money to burn on a daily basis due to poor quality and bad systems?

[Audio] Mark Graban Interviewed by Dr. Diane Hamilton

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I was interviewed for Dr. Diane Hamilton's internet radio show and podcast, called "Take the Lead." We talked about Lean Hospitals, Healthcare Kaizen, and more.

Reader Question: How Many People & How Much Time for Improvement?

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A Lean-thinking physician from Canada asks how many people an organization or department should have in a dedicated Lean or continuous improvement function. How much time is needed from staff and managers?

Throwback Thursday: My Interview with Paul O’Neill on Patient Safety &...

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One of the highlights of my podcasting adventures was the opportunity to interview Paul H. O'Neill back in 2011. The original episode was posted here as #124 in the series. This post a summary of our discussion.

What are the “Quick Wins?” Ask the People Doing the Work

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Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them here: "Can you suggest any "quick wins" to get staff engaged in a Lean culture?"
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