Tag: Healthcare

3 Recent Audience Questions on Kaizen & Continuous Improvement

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Here are three audience questions we didn't have time to address after a recent talk that I gave... questions about engaging people in improvement and about how to share and spread improvement ideas broadly.

Podcast #281 – Julie Firman, a CNO’s Role in Lean Transformation

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Joining me for Episode #281 of the podcast is Julie Firman, DNP, RN, FACHE, the Vice President/ System Chief Nursing Officer (CNO) at Southern Illinois Healthcare.

Reader Question: A Lone Wolf in Lean Facilitator’s Clothing

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Today's reader question comes from somebody who has been put in the position of what I call "the lone wolf" in a health system. This happens a lot. A health system hires or designates one person to be "the Lean change agent." It doesn't matter how amazing and/or experienced this individual is... I'd very skeptical about the organization's Lean journey.

My LinkedIn Article: Supply Chain Matters – at the Oscars® and...

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The mistakes at The Oscars were trivial and unimportant in the grand scheme of things. What are some lessons learned that apply to improving healthcare supply chains?

[Cartoon] Money to Burn / Dumpster Fire Fighting in Healthcare

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We don't have money for improvement initiatives, but we do have money to burn on a daily basis due to poor quality and bad systems?

[Audio] Mark Graban Interviewed by Dr. Diane Hamilton

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I was interviewed for Dr. Diane Hamilton's internet radio show and podcast, called "Take the Lead." We talked about Lean Hospitals, Healthcare Kaizen, and more.

Reader Question: How Many People & How Much Time for Improvement?

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A Lean-thinking physician from Canada asks how many people an organization or department should have in a dedicated Lean or continuous improvement function. How much time is needed from staff and managers?

Throwback Thursday: My Interview with Paul O’Neill on Patient Safety &...

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One of the highlights of my podcasting adventures was the opportunity to interview Paul H. O'Neill back in 2011. The original episode was posted here as #124 in the series. This post a summary of our discussion.

What are the “Quick Wins?” Ask the People Doing the Work

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Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them here: "Can you suggest any "quick wins" to get staff engaged in a Lean culture?"

My Article on Changing How We Think About Change

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As part of my partnership with Cardinal Health, they have published an article that I wrote on their "Essential Insights" blog: "Changing how we think about change: How healthcare leaders can create a progressive culture"

Podcast #278 – Tom Bouthillet, Lean in Fire Fighting (the Real...

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People often talk about “fire fighting” in a colloquial way. Today, my guest for episode #278 of the podcast is an actual professional fire fighter, Tom Bouthillet, who serves as Fire Captain / Paramedic for the Hilton Head Island Fire Rescue...

The Patient Pays Less, Yet the Surgeon’s Paid More

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Can physician-led surgical centers provide lower out-of-pocket prices for patients, along with lower infection rates, and higher compensation for the surgeons? One surgical center in Oklahoma says so...
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