Tag: Healthcare
Lean Healthcare Leadership: Humility, Psychological Safety, and Sustainable Improvement (with Carlos...
In this episode of the Lean Blog Interviews Podcast, Carlos Scholz discusses Lean healthcare leadership, psychological safety, and humility--why improvement depends on leadership behaviors,...
Why “You’re Being Safe” Should Be the Norm in Every Operating...
"I wish moments like this didn't seem so noteworthy. I wish focusing on safety and thanking people for speaking up was the norm in...
Dale Lucht on Leadership Habits That Sustain Lean Transformations
In this episode of the Lean Blog Interviews Podcast, Dale Lucht reflects on the leadership habits that separate short-lived Lean gains from lasting cultural...
Learning from Cardboard: What Swiss Hospital Simulations Can Teach Us About...
At first glance, it might look like a group of adults playing make-believe in a large garage. But what's happening at the Swiss Center...
Coaching Relentless Problem Solvers and Building a Culture of Lean Thinking...
Scroll down for how to subscribe, transcript, and more
My guest for Episode #532 of the Lean Blog Interviews Podcast is Anne Frewin, a seasoned...
Lean Healthcare Beyond Tools: Respect for People and Continuous Improvement
TL;DR: Lean healthcare succeeds when it's built on respect for people and continuous improvement--not tools alone. Sustainable results come from developing people, fixing systems,...
17 Years Later: Reflections on Lean Hospitals and the Journey of...
tl;dr: Seventeen years after Lean Hospitals, the core lessons still hold: Lean healthcare isn't about tools--it's about systems thinking, respect for people, psychological safety,...
Ryan McCormack’s Operational Excellence Mixtape: July 11, 2025
This edition of Ryan McCormack's Operational Excellence Mixtape reflects on the systems, leadership, and mindsets required for lasting improvement. From honoring Dr. Lucian Leape's...
Feedback Theater: Going Through the Motions Without Meaning It
I recently had an annual wellness exam through a hospital system's primary care group. Everything went well and I had a good experience. Even...
Ken Segel on Lean Healthcare, Safety, and Building a Comprehensive Operating...
In Episode #530 of the Lean Blog Interviews Podcast, I'm joined by Ken Segel of Value Capture to discuss what it really takes to...
Medical Mistakes and Patient Safety: Asking “Why?” Instead of “Who?”
TL;DR: Medical mistakes are usually system failures--not individual failures. By asking "why did this happen?" instead of "who caused it?", healthcare organizations can strengthen...
What Visiting Japan Taught Me About Lean Leadership and Healthcare Culture
This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit.
With each visit, I...
