Tag: Culture

Shorter MD Intern Work Hours – Quality Has Gotten Worse (Unless...

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In recent years, there's been a movement away from having first-year residents work such long grueling hours - 24 hour shifts or longer, multiple...

Stephen Parry, on His Book ‘Sense and Respond,’ How Lean Engages...

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My guest for episode #170 is Stephen Parry, joining us from England. He is a keynote speaker at the upcoming Lean Kanban North America...

Kaizen Questions… What If?

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When I talk to people about the Kaizen approach to continuous improvement, with my consulting hat on or in my role with KaiNexus, I...

Lean is Patient, Lean is Kind

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Today I'm linking to a guest post that I wrote for my friend Marc Rouppe van der Voort who works at St. Elisabeth Hospital...

Podcast #168 – Carolyn McCulley, “Breaking the Wall of Silence”

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My guest for episode #168 is Carolyn McCulley, from CityGate Films, and  she is a co-director and producer of the upcoming documentary called "Breaking...

Song Parody: You Say You Want a Kaizen Culture

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With apologies to The Beatles and Dr. John Toussaint: "Kaizen Culture" (sung to "Revolution" by The Beatles)   You say you want a kaizen culture Well, you know We...

Society for Health Systems Conference – Roger Gerard, ThedaCare

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Saturday at the Society for Health Systems conference, included an excellent keynote address from Roger Gerard, from the ThedaCare health system, co-author with Dr....

Misinterpreting Deming: The Misuse of ‘Survival is not Mandatory’ in Lean...

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One of the more popular email signature quotes that I see (at least amongst Lean practitioners) is this priceless gem from Dr. W. Edwards...

What Makes a Person Clean Drinking Glasses with Pledge? A Bad...

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"A bad system, will defeat a good person, every time." -- W. Edwards Deming Would you polish drinking glasses at home with the furniture cleaner...

Visiting and Teaching at Ohio State – Meeting Archie Griffin, Reflecting...

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On Friday, I had a great opportunity to teach a class of healthcare professionals at the  Master of Business Operational Excellence (MBOE) program at...

Guest Post: Respect for People Goes in All Directions

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Today's guest post is by Natalie Sayer, who was my guest for Podcast #145.   Most of the literature I read about "Respect for People"...

Podcast #157 – Nick Sarillo, ‘A Slice of the Pie’ –...

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Joining me for episode #157 is Nick Sarillo, founder of Nick's Pizza & Pub and author of the new book (out September 13) called...
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