Tag: Culture
From Cost Cutting to Real Continuous Improvement: A Lesson from My...
Thirty years ago, I was fresh out of college and working at General Motors. Yikes! 30 years!
It was a time of reckoning--GM was finally...
What Visiting Japan Taught Me About Lean Leadership and Healthcare Culture
This October, I'll be returning to Japan for another Lean healthcare study trip--my seventh time overall and my fifth healthcare-focused visit.
With each visit, I...
Culture Is the Key — Reflections on Leadership, Mistakes, and Building...
I've always believed that culture isn't just one component of success--it's the foundation everything else is built upon. That belief is central to my...
Psychological Safety in Lean: What Toyota Gets Right–and Why It Matters
One of the most powerful--but often overlooked--lessons from Toyota's management system isn't just about kanban, standard work, or andons. It's about people. More specifically,...
Mark Reich, Former Toyota Leader on Hoshin Kanri and ‘Managing on...
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My guest for Episode #528 of the Lean Blog Interviews Podcast is Mark Reich, a Senior...
Lean Isn’t About Cutting Heads–It’s About Growing People and Cultures of...
One of the most important, and most misunderstood, principles in Lean thinking is this:
Lean is not a cost-cutting strategy. Lean is a people-development strategy.
If...
Lean in Japan Works–But Not Because They’re Japanese
Why Lean Thinking Succeeds in Japan--Not Because of Culture, But Because of Intentional Leadership and Systems
One of the most persistent myths I've encountered over...
How Safe is it to Admit a Mistake at Work? [Poll]
When someone on your team makes a mistake, what happens next?
Do they speak up--or stay quiet?
Do leaders give feedback that demonstrates curiosity--or do they...
The Mistake-Smart Leader’s Checklist: 6 Behaviors to Build Trust, Safety, and...
We all say mistakes are a part of learning. Or at least many of us do, as individuals.
But how many organizations actually act that...
Why Learning from Mistakes Is Essential for High-Performing Founders — And...
In many industries -- healthcare, manufacturing, startups, you name it -- we often celebrate innovation, grit, and rapid growth. But what gets less attention...
Psychological Safety at Work: Why You Get Your Say, Not Always...
There's a phrase I've been thinking about a lot lately:
"You get your say, not always your way."
It's a short sentence, but it says a...
Driving a Culture of Patient Safety: Lessons for Healthcare and Beyond
Recently, I had the pleasure of moderating a webinar titled "Driving a Culture of Transforming Patient Safety with KaiNexus" featuring leaders from Our Lady...
