Dr. Donald Berwick (bio), founder of the Institute for Healthcare Improvement, has reportedly named by President Obama to head Centers for Medicare & Medicaid Services (CMS), the organization that administers programs including Medicare and Medicaid (“Berwick to be US healthcare…
Mark’s note: I am thrilled to be able to bring you this guest post from my friend and fellow lean healthcare author Naida Grunden. Her post (and Sully’s words) are far more important than anything I could write today. Read…
In recent years, healthcare has been learning a lot of lessons from aviation — including checklists and “Crew Resource Management,” as written about in the excellent books The Checklist Manifesto and Why Hospitals Should Fly. Aviation has gotten much…
Regular followers of my blog know that I’ve been creating audio podcasts since 2006. Later today (at 3 PM), I am publishing #86 in the series, an interview with David Sundahl, PhD of Rule 4 Consulting. I’ve made mistakes every…
TL;DR: Standardized work, influenced by Toyota and Dr. Atul Gawande, is crucial for improving safety, quality, and efficiency in healthcare. It should be created by those who do the work, be flexible, and serve as a basis for continuous improvement.…
Today’s post is a few Friday odds and ends about a new thing I’ve been involved, events I’m attending, and a new book I’m anxious to read (after I’m done reading a favorite old one).
Here is a nice 5-minute introduction to the topic without too much mockery from Jon Stewart! Stewart even makes a Star Wars reference – an example of people with high responsibility following checklists to avoid mistakes:
I just finished Dr. Atul Gawande’s latest book, The Checklist Manifesto: How to Get Things Right. I believe that this book is the single most important book of the year for ANY Lean leader, not just people working in healthcare.…
Thanks to my friend Amber for telling me about Dr. Atul Gawande’s interview on NPR’s Morning Edition yesterday. Regular readers of the blog will know I’m a huge fan of Gawande’s previous books Complications: A Surgeon’s Notes on an Imperfect…
We had some local Boston news about hospitals reducing infection rates, including dangerous blood stream infections that result from central lines. Several academic medical centers in Boston said the number of ICU patients contracting bloodstream infections had dropped by at…
WHO Proposes Checklist to Reduce Surgery Errors : NPR A surgical revolution: checklist that could prevent thousands of deaths Thanks to long-time readers Chet and Andrew for pointing out these similar stories, one from NPR in the U.S. and one…
I got sidetracked from the DC lean tour. I’ll wrap it up with this installment. The tour starts here, with Part 1. See all of the posts here. Random lean images and thoughts from the trip: I was able to…