Tag: Healthcare
James Hereford – A #Lean COO from Stanford Becomes a Lean...
In today's post, I write about James Hereford, a Lean thinker and leader who is now CEO of Fairview Health Services in Minnesota. I share some links to and highlights from a past podcast with him and other blog posts with his thoughts.
[April Fool] Coming Soon – 4th Revised Edition of “Lean Hospitals”
It's time for another new, revised edition of my book! The 4th edition is the fastest new edition yet, since the world is changing quickly and increasingly uncertain. Hospitals need to react now! Do something! Cut costs! Reduce costs! Slash costs!
What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change?
This article in The Wall Street Journal caught my eye the other day: "Can Tech Speed Up Emergency Room Care?" But, it seems like the real story is process redesign, which is barely mentioned in the story...
… But I Do Have Time for Fire Fighting
This recent tweet of mine struck a nerve, apparently, based on the number of times it was liked and retweeted -- "Heard often: "We don't have time for improvement." Heard never: "We don't have time for fire fighting."
Dr. Deming on Why Improvement Stalls Out, Today’s Hospital Patient Safety...
Can leaders get some improvement just by asking for it? Does improvement stall out if we don't have a method for doing so? What can "process behavior" charts show us in our work today?
Sad Bloomberg BusinessWeek Article on Auto Supplier Safety, Thoughts for Healthcare
A few of you sent me this article... and you were correct to think I would be interested: "Inside Alabama's Auto Jobs Boom: Cheap Wages, Little Training, Crushed Limbs." What are the parallels and lessons for hospitals?
The Challenge of PDSA: Feeling Like You’ve Fallen Short
Mark's note: Today's post is by Cristal Totterman, a pharmacist and Lean leader I have known for a couple of years now. She's written a post that made me think about and reflect on the never-ending journey of improvement, both as individuals and organizations.
New White Paper: “#Lean for Doctors”
I'm happy to share a link to a white paper that I co-authored for Catalysis (formerly the ThedaCare Center for Healthcare Value). The paper is titled: "Lean for Doctors." It's co-authored with Dr. John Toussaint and Dr. Jack Billi.
Throwback: Don’t Blame the Kicker, Don’t Blame the Oscar Presenter, and...
Today's Post in <50 words: Lean thinkers don't blame individuals who are in a bad system, whether that's a presenter at Oscars, a kicker in a football game, or a healthcare professional in a hospital.
Learning & Emulating Without Copying Blindly from Duke Hoops, Toyota, or...
While I'm writing here about Northwestern men's basketball learning from Duke (without copying everything), the same ideas apply if you're Ford learning from Toyota or a hospital learning from ThedaCare.
What Did People Want to Talk About? Open Space & #Lean...
Yesterday, Isaac Mitchell and I asked a group of Society for Health Systems Conference attendees what they wanted to talk about with peers and colleagues in the room. Here’s that list and how the discussion was structured…
#TBT: Past Posts About the Society for Health Systems
Today is the start of the main days of the annual Society for Health Systems Conference. I think this is my 9th year attending out of the past 11 or so. Follow the action on Twitter using hashtag #SHS2017. Here are a few posts from the past conferences: