Tag: Healthcare

Podcast #281 – Julie Firman, a CNO’s Role in Lean Transformation

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Joining me for Episode #281 of the podcast is Julie Firman, DNP, RN, FACHE, the Vice President/ System Chief Nursing Officer (CNO) at Southern Illinois Healthcare.

Reader Question: A Lone Wolf in Lean Facilitator’s Clothing

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Today's reader question comes from somebody who has been put in the position of what I call "the lone wolf" in a health system. This happens a lot. A health system hires or designates one person to be "the Lean change agent." It doesn't matter how amazing and/or experienced this individual is... I'd very skeptical about the organization's Lean journey.

My LinkedIn Article: Supply Chain Matters – at the Oscars® and...

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The mistakes at The Oscars were trivial and unimportant in the grand scheme of things. What are some lessons learned that apply to improving healthcare supply chains?

[Cartoon] Money to Burn / Dumpster Fire Fighting in Healthcare

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We don't have money for improvement initiatives, but we do have money to burn on a daily basis due to poor quality and bad systems?

[Audio] Mark Graban Interviewed by Dr. Diane Hamilton

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I was interviewed for Dr. Diane Hamilton's internet radio show and podcast, called "Take the Lead." We talked about Lean Hospitals, Healthcare Kaizen, and more.

Reader Question: How Many People & How Much Time for Improvement?

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A Lean-thinking physician from Canada asks how many people an organization or department should have in a dedicated Lean or continuous improvement function. How much time is needed from staff and managers?

Throwback Thursday: My Interview with Paul O’Neill on Patient Safety &...

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One of the highlights of my podcasting adventures was the opportunity to interview Paul H. O'Neill back in 2011. The original episode was posted here as #124 in the series. This post a summary of our discussion.

What are the “Quick Wins?” Ask the People Doing the Work

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Last week, I received a few questions from somebody at a hospital system and I thought I'd address one of them here: "Can you suggest any "quick wins" to get staff engaged in a Lean culture?"

My Article on Changing How We Think About Change

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As part of my partnership with Cardinal Health, they have published an article that I wrote on their "Essential Insights" blog: "Changing how we think about change: How healthcare leaders can create a progressive culture"

Podcast #278 – Tom Bouthillet, Lean in Fire Fighting (the Real...

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People often talk about “fire fighting” in a colloquial way. Today, my guest for episode #278 of the podcast is an actual professional fire fighter, Tom Bouthillet, who serves as Fire Captain / Paramedic for the Hilton Head Island Fire Rescue...

The Patient Pays Less, Yet the Surgeon’s Paid More

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Can physician-led surgical centers provide lower out-of-pocket prices for patients, along with lower infection rates, and higher compensation for the surgeons? One surgical center in Oklahoma says so...

Measures, Incentives, Heart Attack Mortality, Driving Safety, and Statistical Thinking

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In this post, I look at the impact (or lack thereof) of targets, rankings, and incentives, when it comes to safe driving or PCI (angioplasty) procedures in a hospital cath lab. Are we improving? How do we know? How do we improve?
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