Search Results for womack

Passport Processing

I recently renewed my Canadian passport. Expected completion and delivery of the passport was indicated to be 20 working days from the point the application was received by mail. Unfortunately, my case extended beyond this expected delivery date and I…

Gemba Pantarei Doesn’t Like GM’s "Red Tags"

Kaizen and Lean Manufacturing thoughts | Gemba Panta Rei Jon Miller makes a clever point about the double meaning, to lean people, of “Red Tags”. He says the dealers are getting rid of un-needed vehicle inventory…. just as we might…

Why make it hard to become a customer?

I try not to just vent or complain about personal experiences here, but I’m incredibly frustrated with phone companies. I think a lot of this waste is begging for a “Lean Solutions” approach and some lean engineering/design application. Why do…

Exxonmobil focuses on Product, Not solutions?

USATODAY.com – Gas companies’ record profits take toll on average Americans: “‘We’re an oil and gas company,’ Exxon spokesman Dave Gardner says.” It seems that Exxonmobil is not being customer focused, nor are they being “solution focused”, as the new…

Customers First

Below is a link to Knowledge at Wharton article. Yes, it’s one more about the current plight of the US auto industry, but I found it to have an interesting tie to previous discussions in this forum around Lean Consumption.…

A Different Take on Lean and Delphi

Kaizen and Lean Manufacturing thoughts | Gemba Panta Rei Wow, on Womack and Delphi, this blogger didn’t pull any punches. Jon Miller says, basically, “Who cares how nice the factories look, how “lean” they look, if the business is failing?”…

Lean not enough at Delphi

The link above is to an e-newsletter from Jim Womack. In this newsletter, Womack comments on his experience and observations at Delphi facilities stating, “I have walked through dozens of Delphi facilities in many countries and in my recent walks…

Lean Consumption Concepts in WSJ?

WSJ.com – In a Dizzying World, One Way to Keep Up: Renting Possessions Monday’s WSJ had an article about the trend of people “renting” possessions, a concept that is explored in the book “Lean Solutions”. The idea being that people…

Supermarket Supply Issues

gerbers

No, I don’t buy baby food, but happened to stumble down this aisle at the local grocery store. This picture reminds me of Taiichi Ohno being inspired by the ready availability of goods at an American supermarket and that being…

Update on Lean Solutions Q&A

An updated on the promised Q&A. I talked with Jim Womack over the weekend and he will be writing some responses to questions about his new book, Lean Solutions. His co-author, Dan Jones, is busy in Europe, so Womack will…

"Lean Solutions" Book Available from LEI

Lean Enterprise Institute – Lean Manufacturing – Lean Service – Lean Consumption Before it’s available at Amazon, the new book from Jim Womack and Dan Jones is available exclusively at the LEI website. Please check out my main blog page…