Search Results for womack

Shingo Prize Winning Books

Financial News – Yahoo! Finance So is the Shingo Prize more indicative of book quality than it is for lean company performance? Either way, congrats to Jim Womack, Dan Jones, Freddy Balle, and Michael Balle for their Shingo winning books.…

Hidden Costs of Outsourcing

A friend sent me this article from CNN Money. It’s not often that you see a mainstream article that provides data to refute the idea that outsourcing is THE way to reduce costs. The article mostly deals with outsourcing customer…

Lean Eyes on Customer Service

Evolving Excellence: Adventures in Customer Service I was already thinking of blogging on customer service adventures today when I saw the post by Kevin Meyers on his blog. His post is worth reading, as it illustrates how a lean process…

What Are We Searching For?

No, this isn’t a 5S discussion. Every once in a while, I peek at the blog servers stats to see what people search for (on Google, for example) before getting here to the blog. This is just a sample that…

Lean As A Business System

IndustryWeek : Continuous Improvement — Taking A Big-Picture Approach To Lean Here’s a good column from IW, comparing the enterprise lean approach of Newport News ship building with the “plant floor only” approach taken by GM and Ford. An excerpt:…

Get Your Payback From Lean!

Leading Lean: Get Your Payback From Lean! Here’s the latest column from Jamie Flinchbaugh, focused on leadership’s responsibility to create opportunities for successful factories. If you’re freeing up resources, equipment or people, it’s the responsibility of top management to find…

Airlines: Cost and Value

WSJ.com – As Airlines Pull Out of Dive, United Charts Its Own Course ($$ Subscription) Most of what we hear about airlines is “low cost” this or “cutting costs” that. Everyone is chasing Southwest’s low labor costs or copying them…

Lean Consumption & Transportation

Here’s another example of the Lean Consumption model at work. The business model of car sharing is increasingly gaining momentum in North America. Including both for-profit and not-for-profit companies and organizations there were a reported 15 car sharing programs operating…