Norman Bodek recorded this conversation with me in early 2012, on what would have been Taiichi Ohno’s 100th birthday. Having first met Ohno in 1981 and gone on to publish the English translation of Toyota Production System: Beyond Large-Scale Production,…
When an organization sets a target for the number of kaizen ideas employees should submit, it usually gets exactly what it asked for — a number. What it doesn’t get is genuine improvement. The ideas come in to hit the…
Episode #113 is a discussion with Aubrey Daniels, PhD, the founder and chairman of his firm Aubrey Daniels International. Today, we are talking about his most recent book titled Safe By Accident?, a book I really enjoyed. So I was…
Following up my notes from Day 1, I’m sharing my notes from the second full day I attended on Wednesday, December 8 2010. Here, in the last day of the IHI National Forum on Quality Improvement in Healthcare, I saw…
I had a good long chat with a former client (from my J&J days) the other day. I call him “The Synthesizer,” and no he’s not an electronic keyboard. We’re working together on a business journal article about their Lean…
TL;DR — Healthcare Quality & Patient Safety by the NumbersPreventable medical errors remain one of the leading causes of death worldwide. Research suggests hundreds of thousands of patients die each year from avoidable harm, while millions more are injured due…
Eliminating He Said, She Said « Sharing thoughts, ideas and suggestions on hardwiring success I really like Quint Studer’s books, not just for healthcare, but as general leadership books (you can find his books on Amazon) In his most recent…
GM Got Gamed (Or, How to Fudge Your Production Numbers to Keep the Boss Happy) TL;DR: At a GM engine plant, fear-based leadership pushed supervisors to falsify production data to avoid punishment. The numbers looked good, but real problems stayed…
LeanBlog Podcast Episode #9 is a discussion with David Mann, the author of the excellent book Creating A Lean Culture: Tools To Sustain Lean Conversions. In this episode, we will talk about Steelcase’s experience with their lean efforts and the…