Mistake-proofing at Kura Revolving Sushi offers an everyday example of process design: a plate-return slot, an automatic count, and a payment reminder each help prevent or detect different errors. My April 2024 visit also showed the limits of those safeguards.…
The other day, Katie Anderson and I did a livestream about her November Lean study trip to Japan. I’m going with her in November. Come join us! Summary: In our discussion, we delved into the rich learning opportunities presented by…
Embracing Imperfections and Learning from Mistakes: A Leadership Insight from the 2022 AME Annual Conference… In a riveting conversation between Larry Culp (at the time, CEO of GE and now CEO of GE Aerospace) and my good friend Katie Anderson…
Scroll down for how to subscribe, transcript, and more My guest for Episode #501 of the Lean Blog Interviews Podcast is Marcia Daszko, a speaker, workshop facilitator, and consultant. For more than 25 years, she has passionately been speaking, consulting,…
TL;DR: Emails and warning signs rely on memory and attention. Point-of-use reminders–and better yet, mistake-proofed systems–are far more effective at preventing errors, as a simple condo trash chute failure illustrates. I often write and speak about how warning signs (or…
Oscars viewership over time tells a different story from a headline about one year’s increase or decrease. The chart below follows U.S. viewers from 1991 through 2026. It shows why a “four-year high” can coexist with a much smaller audience…
Earlier today, during the Atlantic 10 Conference men’s basketball championship game between Duquesne and Virginia Commonwealth University (VCU), celebratory confetti briefly fell with 17:54 left in the second half. CBS play-by-play announcer Kevin Harlan said, “Oh my gosh, they’ve got…
Scroll down for how to subscribe, transcript, and more My guest for Episode #500 of the Lean Blog Interviews Podcast is me, your usual host Mark Graban. Today, I’m mixing up the format with a solo episode that celebrates 500…
Developing Coaching Skills: Mine, Yours, Ours VIEW NOW I’m excited to be hosting and moderating a new webinar that’s part of the KaiNexus Continuous Improvement webinar series, to be presented by Tracy Defoe, an adult educator specializing in learning at…
This reflection marks the book’s fifth print anniversary in March 2024. Sales figures, ratings, and screenshots below are historical snapshots, not current totals. TL;DR: Five years after the print release of Measures of Success, the core lesson still holds: reacting…
Jim Womack returns to the Lean Blog Interviews Podcast to reflect on how Lean thinking has evolved–and where it has gone off track. Drawing on decades of firsthand experience, he shares candid perspectives on leadership, daily management, and why tools…
I’m excited to announce that I’ve registered for Katie Anderson‘s Japan Study Trip in November! Between 2012 and 2019, I visited Japan five times, and I learned something new each time. I’ve been really itching to go back. I’m excited…
