TL;DR: People labeled as “resistant” are often hesitant or ambivalent. Leaders who recognize that difference–and respond with curiosity instead of pressure–are far more effective at enabling change. Words matter, as do our approaches to leading change and influencing others. The…
In this post: Today, I’m going to share some reflections from one of my workplaces, some things that occurred last week. I’m going to be vague, so forgive me for that. It feels right to be less specific in this…
My guest for Episode #400 is Jeffrey Liker, the retired University of Michigan professor who has recently released the second updated and revised version of his seminal book The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer. The new edition…
I make mistakes all the time. I do try to make sure I learn from them instead of repeating them over and over. Learning from small mistakes and help prevent big mistakes — I think that’s true in the workplace…
Leave a Comment with Your Next Step – Get a Signed Art Print! As we talked about in today’s Sharing Our Visions and Voices on #RootCauseRacism webinar/panel discussion, taking a step, no matter what size, to eliminate systemic racism is…
When I was in art school, people often asked me why I was studying art. They’d say, “Karyn, isn’t it a waste of time? What’s the point? Making art doesn’t have a ‘purpose’ and art doesn’t ‘do anything’, so why…
Change can be hard; especially for those of us who have always done things a certain way. As human beings, we are indeed creatures of habit. Even those of us who are adventurous and ambitious, we still find comfort in our…
tl;dr: Airlines, including American and Delta say that masks are “required” on board, but enforcement of this supposed requirement is spotty, at best. It would be more accurate to say they’re “requested” or “recommended.” But, a new announcement promises tougher…
Thanks to Emily Elrod for inviting me to do a video chat webinar as part of a series that she has been running recently on “surviving quarantine by spreading life.” It was done on Thursday 5/7 at 4:30 pm ET.…
Healthcare – Creating Value for Patients The design of payment and reimbursement systems in healthcare is a key driver of value. In Canada, it is not uncommon for primary care physicians to institute a “one issue per visit” policy. This clearly impacts…
Previous Episodes (Full List): Click to visually browse episodes For easy access to any Podcast, use the forwarding URL: leanblog.org/X where X is the episode number. This text list is from the old version of the podcast’s main blog page.…
Last week, I was in Austin for the annual Lean Coaching Summit, where I took a full-day class on “Motivational Interviewing” (as I had previewed here) and talking with a lot of great folks (familiar faces and new connections). A…
