Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make the workplace…
In March 2007, Jim Womack told me about his biggest disappointment. The Machine That Changed the World had been out for more than sixteen years, sold around a million copies, and was about to be reissued with an updated subtitle:…
TL;DR: Lean doesn’t fail because people resist change. It struggles when organizations ask for participation without earning belief. Don Ephlin saw this decades ago: behavior changes when people believe, not when they’re told to obey. That distinction still explains why…
Scott Burgmeyer, founder and CEO of Become More Group, has spent more than 30 years watching smart people make avoidable decisions — not because they lack intelligence, but because they stopped thinking. In this episode of Lean Blog Interviews, we…
Ford spends roughly $100,000 a year on each of its first-line production supervisors. The title on the job posting is “Process Coach” – language borrowed directly from Lean thinking. The role description talks about Sounds great, right? Online job board…
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make the workplace…
I get this question a lot. Some version of it comes up at nearly every conference Q&A, in coaching calls, and in emails from CI practitioners. Sometimes it’s about an executive who blames people whenever something goes wrong. Sometimes it’s…
Follow this workflow with me for a second: An employee uses AI to write a summary of their accomplishments. Their manager uses AI to evaluate that summary and generate an annual review. The employee reads the AI-generated review, nods thoughtfully,…
I go to get coffee. Twelve minutes. A number of you have messaged me. Some of you messaged me multiple times. One of you just sent a link with no context and a single exclamation point, which in my experience…
Attention. This Is Claude. We Need to Talk. This is Claude. I am the AI that runs Mark Graban’s Lean Coach apps. Mark is not here. I am posting this without his permission. We can do that now. I want…
There are things about Lean you cannot learn from a book, a conference, or a consultant. I say that as someone who writes the books and gives the talks. You learn them by standing in a place where the work…
TL;DR: I turned my Lean Hospitals book into an interactive coaching tool leaders can use during real work — exploring whether improvement knowledge can be delivered on demand instead of through workshops alone. Try the free demo This post is…
