Joining me for Episode #340 of the podcast is Dr. Joy Furnival CEng MIET, an experienced senior NHS manager, improvement leader, and chartered engineer. I first crossed paths with Joy at a Lean healthcare event in England back in 2007.…
Ryan and I are co-sponsoring a workshop that I’ll be presenting on “Measures of Success” in Winnipeg on May 10. Learn more. Healthcare – Creating Value for Patients A hospital in India continues to develop world-class surgical practices at a…
TL;DR: Daily weight changes are mostly noise, not signals. By understanding normal variation–using Process Behavior Charts–you can weigh yourself regularly without overreacting, panicking, or making unnecessary changes. The same thinking helps leaders react less and improve more at work, too.…
First, an announcement… you can enter to win one of three eBook copies of Measures of Success: React Less, Lead Better, Improve More. Unlike the previous Amazon giveaway, this contest is open to everybody, regardless of your country. Thanks for…
In this interview, UMass Memorial Health CEO Dr. Eric Dickson shares how Lean thinking, leadership behaviors, and frontline-driven Kaizen helped build a culture of “Everyday Innovators” across a complex healthcare system. My guest today for Episode #331 is Eric W.…
The “Miracle on the Hudson” was 10 years ago today. Read my blog post about hearing Sully speak at an event last year. I got my first (and only) iPad in early 2014. I use many Apple products, but I’m…
Happy New Year! It’s a time of year when we think about improvement and goals for the year. We do this in our organizations and we do so on a personal level. Today’s blog post is a transcript of a…
This content originally appeared in a post about my Halloween metrics webinar, but I decided to carve it out (not like a pumpkin) into its own post.
A reader asked: "Should we be using financial statements in that way or is there a better approach given our knowledge about different types of variation? Or am I completely off track?"
Today's podcast is a departure from the usual interview format. As I blogged about last week, the Lean community has lost a young, thoughtful, inquisitive, and reflective member -- Samuel Selay.
I regret not having Sam on the podcast to talk about our learning and reflections. He was a guest of Ron Pereira's on the Gemba Academy podcast in 2016, talking about Lean in the Department of Defense.
Today, I'm doing a reading of a blog post that Sam wrote for this site back in August. I'm also sharing the audiobook version of his chapter from the book Practicing Lean (which is read by our audiobook narrator). It's not his voice, but it's his words and thoughts.
As the Marines say (Sam was an active duty Marine for 13 years), Semper Fi.
There is a GoFundMe page that was set up by Sam's sister-in-law to provide financial support to the family — his wife and four children under 18. I've donated and I hope you might consider doing the same.
This article from the WSJ caught my eye last week (might be behind their paywall):
The Best Bosses Are Humble Bosses
Organizations are making a push to hire and promote workers who lead effectively but don't seek the spotlight
In today's post, I share some thoughts and related reading...
Jet lag, even well managed and planned for, meant I was awake early on a Sunday morning. Over breakfast, I read more about news from last week, that GE had fired their CEO John Flannery after 14 months and replaced him with a relatively new board member, Larry Culp.
Culp is GE's first outsider CEO hire in their 100+ year history. So who is this guy and why did they hire him?
Culp was CEO of Danaher, a company that's quite often held up as the best non-Toyota Lean company out there. And they're an American company. Danaher, through its Danaher Business System (DBS) approach, uses Lean as a business strategy in a way that's very different than Toyota. Danaher has acquired companies and brought DBS and Lean in as a way to turn around and improve those businesses.
Today, I'll be touring the Toyota truck plant in San Antonio again, the plant known as TMMTX. I'm there with our "Symposium on Learning Organizations" group, all 40 of us. In this post, I share some pre-tour goals and share some links to previous Toyota plant visits (in Texas and Japan).
